Basic Call Handling, For more information | Cisco Systems 7942G

Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary. For more information, see your system administrator.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

					For more information,
If you want to...	Then...				see...

Place a call using the handset	Pick up the handset and enter a number.				An Overview of Your
					Phone, page 1

Place a call using the	Press		and enter a number.		Using a Handset,
speakerphone					Headset, and
					Speakerphone, page 1

Place a call using a headset	Press		and enter a number. Or if		Using a Handset,
	is lit, press New Call and enter a number.				Headset, and
					Speakerphone, page 1

Redial a number	Press Redial to dial the last number, or				Using Call Logs, page 1
	press the Navigation button (with the
	phone idle) to see your Placed Calls.

Place a call when another call	1.	Press Hold.			Using Hold and Resume,
is active (using the same line)	2.	Press New Call.			page 7
	2.	Press New Call.
	3.	Enter a number.

Dial from a call log	1.	Choose		> Missed Calls,	Using Call Logs, page 1
		Received Calls, or Placed Calls.
	2.	Select the listing or scroll to it and go
		off hook.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 7942G manual Basic Call Handling, Placing a Call-Basic Options, For more information, If you want to Then See

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesUsing External Devices OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Registering with Taps Adjusting the Footstand OptionalUsing a Headset Audio Quality Headset Support Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons 5, and Viewing Multiple Calls, Understanding Phone Screen Features Cleaning the Phone Screen Understanding Feature Buttons and Menus Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22333-01 Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then See Placing a Call-Additional Options Using Cisco WebDialerTips Corporate Directory Choose Personal Address Book Personal Directory to Using Your Personal Configuring Fast Dials onWeb, Address Book on Answer Answering a Call Ending a Call Calls Using a Single PhoneSee Managing Business Tip If you want to Using Hold and Resume Switching Between Multiple Calls Using Mute Viewing Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not Disturb See Viewing or Removing Conference Participants, Using Conference FeaturesMaking Conference Calls Using Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Participant If you want to Then Personal Directory on the Web, Advanced Call HandlingSpeed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call Single-button and Multi-touch Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you want to Then Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Tips EM Service Using Cisco Extension MobilityChange Credentials Press ChangePIN See Answering a Call, Access Lists for Mobile Connect, See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone, OL-22333-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone OL-22333-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences Rings Options Web Pages, Customizing the Phone ScreenUser Preferences Contrast User Preferences Background Images Changing Phone Settings OL-22333-01 Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each stores Missed Calls, Placed Calls, or Received Calls State, Missed Calls , Placed Calls , or Received Calls Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast Dial Using Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice Messages System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using the Personal Directory on the Web Configuring Features and Services on the WebUser Options Device Choose User Options Personal Address Book If you want to Then do this after you log Click Service URLChoose User Options Device Choose User Options Fast Dials Assign a line button for Fast Dial Choose User Options Device Click Service URL Setting Up Phone Services on the Web Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed Dials Click Delete Selected Click Phone Services Services Controlling User Settings on the WebFeature buttons Choose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call Handling General Troubleshooting Troubleshooting Your PhoneSymptom Explanation CallBack fails Viewing Phone Administration Data If you are asked to Then Using the Quality Reporting Tool OL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps