Accessing Voice Messages | Cisco Systems 7942G guide

Accessing Voice Messages

To access voice messages, press the Messages button .

Your company determines the voice-message service that your phone system uses. For the most accurate and detailed information about your service, see the documentation that came with it.

	If you want to...	Then...
	Set up and	Press	and follow the voice instructions.
	personalize your	If a menu appears on your screen, choose an appropriate menu item.
	voice-message service
	voice-message service

	Check for your new	Look for:
	voice messages	• A steady red light on your handset. (This indicator can vary. See

		Customizing Rings and Message Indicators, page 1.)
		• A flashing message-waiting icon		and text message on your
		phone screen.

Note The red light and message-waiting icon display only when you have a message on your primary line, even if you receive voice messages on other lines.

Listen for:

•A stutter tone from your handset, headset, or speakerphone when you place a call.

Note The stutter tone is line-specific. You hear it only when using the line with the waiting message.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 7942G manual Accessing Voice Messages, Customizing Rings and Message Indicators

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationFinding Additional Information Using External Devices Accessibility FeaturesCisco Product Security Overview OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Using a Headset Adjusting the Footstand OptionalRegistering with Taps Audio Quality Headset Support Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons 5, and Viewing Multiple Calls, Understanding Phone Screen Features Cleaning the Phone Screen Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22333-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Corporate Directory Using Cisco WebDialerPlacing a Call-Additional Options Tips Choose Personal Address Book Personal Directory to Address Book on Configuring Fast Dials onUsing Your Personal Web, Answer Answering a Call Tip Calls Using a Single PhoneEnding a Call See Managing Business If you want to Using Hold and Resume Switching Between Multiple Calls Using Mute Viewing Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System Press CFwdALL or Forward All Settings on the Web,User Options Web Pages, Press DND or Do Not Disturb Using Do Not Disturb Making Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using Join Using cBarge Participant See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference Participants If you want to Then Speed Dialing Advanced Call HandlingPersonal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines Single-button and Multi-touch Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call ID Tips Press ChangePIN Using Cisco Extension MobilityEM Service Change Credentials See Answering a Call, Access Lists for Mobile Connect, See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone, OL-22333-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone OL-22333-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages, User Preferences Background Images Customizing the Phone ScreenOptions Web Pages, User Preferences Contrast Changing Phone Settings OL-22333-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each stores State, Missed Calls , Placed Calls , or Received Calls Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast Dial Using Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice Messages System, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this Choose User Options Personal Address Book Configuring Features and Services on the WebUsing the Personal Directory on the Web User Options Device Choose User Options Fast Dials Click Service URLIf you want to Then do this after you log Choose User Options Device Assign a line button for Fast Dial Choose User Options Device Click Service URL Click Speed Dials Setting Up Speed Dials on the WebSetting Up Phone Services on the Web See Configuring Fast Dials on the Web, Click Delete Selected Click Phone Services Choose User Options User Settings Controlling User Settings on the WebServices Feature buttons Controlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco Extension CallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation Viewing Phone Administration Data If you are asked to Then Using the Quality Reporting Tool OL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps