Cisco Systems 7942G manual Switching an In-Progress Call to Another Phone, Viewing Multiple Calls

Basic Call Handling

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination.

If you want to...	Then...
Switch an in-progress	1.	Press the Mobility softkey and select Send call to mobile.
call on your desktop	2.	Answer the in-progress call on your mobile phone.
phone to a mobile
		The desktop phone line button turns red	and the handset icons and
phone
		the calling party number appear on the phone display. You cannot use
		the same phone line for any other calls, but if your desk phone supports
		multiple lines, you can use another line to make or receive calls.
Switch an in-progress	1.	Hang up the call on your mobile phone to disconnect the mobile
call from a mobile		phone, but not the call.
phone to your desktop	2.	Press Resume on your desk phone within 4 seconds and start talking
phone
		on the desk phone.
Switch an in-progress	1.	While on your mobile phone, press the access code for the Session
call from a mobile		Handoff feature (for example, *74). See your system administrator for
phone to a desk phone		a list of access codes.
sharing the same line	2.	Hang up the call on your mobile phone to disconnect the mobile
(Session Handoff)		phone, but not the call.
	3.	Press the Answer softkey on your desk phone within 10 seconds and
		start talking on the desk phone. The number of seconds to answer the
		call on your desk phone is set by your system administrator.

The other Cisco Unified devices that share the same line display a Remote in Use message. The number of seconds to resume the call depends on the configuration set by the system administrator.

Viewing Multiple Calls

Understanding how multiple calls display on your phone can help you organize your call-handling efforts.

In standard viewing mode, your phone displays calls as follows for the highlighted line:

•Calls with the highest precedence and longest duration display at the top of the list.

•Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped near the top, and calls on hold are grouped last.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 9