Chapter 7 Monitoring the Cisco Unified IP Phone Remotely

Network Statistics

Table 7-3

Ethernet Area Items (continued)

 

 

 

Item

 

Description

 

 

 

Tx Collisions

 

Total number of collisions that occurred while a packet was being

 

 

transmitted

 

 

Tx Deferred Abort

Total number of transmit packets aborted by the phone

 

 

 

Rx Overruns

 

Total number of received packets dropped because of buffer overruns

 

 

 

Rx Long/CRC

 

Total number of received packets dropped because of excessive length

 

 

 

Rx Frames

 

Total number of packets received by the phone

 

 

 

Rx CRC Errors

 

Total number of received packets dropped because of invalid CRC

 

 

information

 

 

Rx Bad Preamble

Total number of received packets dropped because of bad Ethernet

 

 

preamble information

 

 

 

Rx Runt

 

Total number of received packets dropped because of insufficient length

 

 

 

Rx Multicasts

 

Total number of multicast packets received by the phone

 

 

 

Rx Broadcasts

 

Total number of broadcast packets received by the phone

 

 

 

Rx Shorts

 

Total number of good packets received that are less than 64 bytes size

 

 

 

Rx Longs

 

Total number of good packets received that are greater than 1522 bytes in

 

 

size

 

 

 

Port 1 (Network), Port 2 (Access), and Port 3 (Phone) Statistics

The following area on a phone’s web page provide information about network traffic to and from ports on the phone:

Port 1 (Network)—Provides information about the 10/100 SW port

Port 2 (Access)—Provides information about the 10/100 PC port

Port 3 (Phone)—Provides information about network traffic to and from the phone

To display any of these areas, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 7-2, and then click the Port 1 (Network), the Port 2 (Access), or the Port 3 (Phone) hyperlink.

Table 7-4describes the items in the Port 1 (Network), Port 2 (Access), and Port 3 (Phone) areas.

Table 7-4

Port Statistics Area Items

 

 

 

Item

 

Description

 

 

 

Carrier Events

 

Indicates loss of carrier on the port

 

 

 

Rx totalPkt

 

Total number of packets received by the phone

 

 

 

Rx crcErr

 

Total number of packets received with CRC failed

 

 

 

Rx alignErr

 

Total number of packets received between 64 and 1522 bytes in length that

 

 

have a bad FCS

 

 

 

Rx multicast

 

Total number of multicast packets received by the phone

 

 

 

Rx broadcast

 

Total number of broadcast packets received by the phone

 

 

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

7-8

OL-15498-01

 

 

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Cisco Systems 7960G, 7940G manual Port 1 Network, Port 2 Access, and Port 3 Phone Statistics

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.