Sip, Qrt | Cisco Systems 7960G, 7940G

Appendix B Feature Support by Protocol for Cisco Unified IP Phone 7960G and 7940G

Table B-1 Cisco Unified IP Phone 7960G and 7940G Feature Support by Protocol (continued)

	Cisco Unified IP Phones 7960G, 7940G

Features	SCCP	SIP	For More Information

Calling Features

Call Forward No Answer	Supported	Supported	“Basic Call Handling—Forwarding Calls to
			Another Number”

Call Park	Supported	Not supported	“Advanced Call Handling—Storing and Receiving
			Parked Calls”

Call Pickup	Supported	Not supported	“Advanced Call Handling—Picking Up a
			Redirected Call on Your Phone”

Call Waiting	Supported	Supported	“Basic Call Handling—Answering a Call”

Caller ID	Supported	Supported	“An Overview of Your Phone—Understanding
			Touch Screen Features” or “An Overview of Your
			Phone—Understanding Phone Screen Features”

Conference	Supported	Supported	“Basic Call Handling—Making Conference Calls”

Do Not Disturb (DND)	Supported	Not supported	“Basic Call Handling—Using Do Not Disturb”

Extension Mobility	Supported	Not supported	“Advanced Call Handling—Using Cisco Extension
			Mobility”

Fast Dial Service	Supported	Supported	“Advanced Call Handling—Speed Dialing”

Hold/Resume	Supported	Supported	“Basic Call Handling—Using Hold and Resume”

Immediate Divert	Supported	Not supported	“Basic Call Handling—Answering a Call”

Join/Select	Supported	Not supported	“Basic Call Handling—Making Conference Calls”

Malicious Call ID	Supported	Supported	“Advanced Call Handling—Tracing Suspicious
			Calls”

Meet-Me Conference	Supported	Supported	“Basic Call Handling—Making Conference Calls”

Message Waiting Indicator	Supported	Not supported	“Accessing Voice Messages”

Multilevel Precedence and	Supported	Not supported	“Advanced Call Handling—Prioritizing Critical
Preemption (MLPP)		(SIP)	Calls”

Multiple Calls per Line	200	50	“An Overview of Your Phone—Understanding
Appearance			Lines vs. Calls”

Music on Hold	Supported	Supported	“Basic Call Handling—Using Hold and Resume”

Mute	Supported	Supported	“Basic Call Handling—Using Mute”

On-hook call transfer	Supported	Supported	“Basic Call Handling—Placing a Call: Basic
			Options”

Other Group Pickup	Supported	Supported

Privacy	Supported	Not supported	“Advanced Call Handling—Using a Shared Line”

Quality Reporting Tool	Supported	Supported	“Troubleshooting—Using the Quality Reporting
(QRT)			Tool”

Redial	Supported	Supported	“Basic Call Handling—Placing a Call: Basic
			Options”

Shared Line	Supported	Not supported	“Advanced Call Handling—Using a Shared Line”

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

	B-2	OL-15498-01

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.

Cisco Systems 7960G, 7940G manual Sip, Qrt

Models: 7960G 7940G

Features

SCCP

(SIP)

(QRT)

OL-15498-01

7960G, 7940G specifications