Network Statistics Screen

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Menu

Table 6-1	Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued)

Message		Description	Possible Explanation and Action

TFTP server not		The specified TFTP server could not be found	• The DHCP server is not configured properly and
authorized		in the phone’s CTL.	is not serving the correct TFTP server address. In
			this case, update the TFTP server configuration
			to specify the correct TFTP server.
			• If the phone is using a static IP address, the
			phone may be configured with the wrong TFTP
			server address. In this case, enter the correct
			TFTP server address in the Network
			Configuration menu on the phone.
			• If the TFTP server address is correct, there may
			be a problem with the CTL file. In this case, run
			the CTL client and update the CTL file, making
			sure that the proper TFTP servers are included in
			this file.

TFTP timeout		TFTP server did not respond.	• Network is busy—The errors should resolve
			themselves when the network load reduces.
			• No network connectivity between the TFTP
			server and the phone—Verify the network
			connections.
			• TFTP server is down—Check configuration of
			TFTP server.

The Network Statistics displays information about the phone and network performance. Table 6-2explains components of text messages that might appear in this screen.

To display the Network Statistics screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Network Statistics.

To exit the Network Statistics screen, press the Exit softkey.

Table 6-2 Network Statistics Message Components

Message Component	Description

Rcv Frames	Number of packets received by the phone

Xmt	Number of packets transmitted by the phone

REr	Number of error packets received by the phone

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

	OL-15498-01	6-7

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.

Cisco Systems 7940G, 7960G manual Network Statistics Screen, Select Network Statistics

Models: 7960G 7940G

Message