Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

Immediate Divert

Allows a user to transfer a ringing, connected, or

For more information, refer to Cisco

 

 

held call directly to a voice-messaging system.

Unified Communications Manager Features and

 

 

When a call is diverted, the line becomes available to

Services Guide, “Immediate Divert” chapter.

 

 

make or receive new calls.

 

 

 

 

 

Join/Select

 

Allows users to join two or more calls that are on one

For more information, refer to Cisco Unified

 

 

line to create a conference call and remain on the

Communications Manager System Guide, “Cisco

 

 

call.

Unified IP Phones” chapter.

 

 

 

 

Malicious caller

 

Allows users to notify the system administrator

For more information refer to:

identification

 

about suspicious calls that are received.

Cisco Unified Communications Manager

(MCID)

 

 

 

 

System Guide, “Cisco Unified IP Phones”

 

 

 

 

 

 

chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

Features and Services Guide, “Malicious

 

 

 

Call Identification” chapter.

 

 

 

 

Meet-Me

 

Allows a user to host a Meet-Me conference in

For more information refer to Cisco Unified

conference

 

which other participants call a predetermined

Communications Manager Administration Guide,

 

 

number at a scheduled time.

“Meet-Me Number/Pattern Configuration”

 

 

 

chapter.

 

 

 

Message waiting

A light on the handset that indicates that indicates

For more information refer to:

Indicator

 

that a user has one or more new voice messages.

Cisco Unified Communications Manager

 

 

 

 

 

 

Administration Guide, “Message Waiting

 

 

 

Configuration” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, “Voice Mail Connectivity to

 

 

 

Cisco Unified Communications Manager”

 

 

 

chapter.

 

 

 

 

Multilevel

 

Provides a method of prioritizing calls within your

For more information refer to Cisco Unified

Precedence and

 

phone system. Use this feature when users work in

Communications Manager Features and Services

Preemption

 

an environment where they need to make and receive

Guide, “Multilevel Precedence and Preemption”

(MLPP)

 

urgent or critical calls.

chapter.

 

 

 

 

Music on hold

 

Plays music while callers are on hold.

For more information refer to Cisco Unified

 

 

 

Communications Manager Features and Services

 

 

 

Guide, “Music On Hold” chapter.

 

 

 

 

Onhook call

 

Allows a user to press a single Transfer softkey and

For more information refer to Cisco Unified

transfer

 

then go onhook to complete a call transfer.

Communications Manager System Guide, “Cisco

 

 

 

Unified IP Phones” chapter.

 

 

 

Other group pickup

Allows a user to answer a call ringing on a phone in

For more information refer to Cisco Unified

 

 

another group that is associated with the user's

Communications Manager System Guide, “Call

 

 

group.

Pickup” chapter.

 

 

 

Presence-enabled

Allows a user to monitor the call state of another

For more information, refer to Cisco Unified

directories

 

directory number (DN) listed in call logs,

Communications Manager Features and Services

 

 

speed-dials, and corporate directories. The Busy

Guide, “Presence” chapter.

 

 

Lamp Field (BLF) for the DN displays the call state.

 

 

 

 

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

5-6

OL-15498-01

 

 

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Cisco Systems 7960G, 7940G manual Mcid, Features and Services Guide, Malicious, Administration Guide, Message Waiting, Mlpp

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.