Status Messages Screen

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Menu

You can access the Status Messages screen at any time, even if the phone has not finished starting up. Table 6-1describes the status messages that might appear. This table also includes actions you can take to address errors that are indicated.

To display the Status Messages screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Status Messages.

To exit the Status Messages screen, press the Exit softkey.

Table 6-1	Status Messages on the Cisco Unified IP Phones 7960G and 7940G

Message		Description	Possible Explanation and Action

BootP server used		The phone obtained its IP address from a	None. This message is informational only.
		BootP server rather than a DHCP server.

File auth error		An error occurred when the phone tried to	• The file is corrupted. If the file is a phone
		validate the signature of a signed file. This	configuration file, delete the phone from the
		message includes the name of the file that	Cisco Unified Communications Manager
		failed.	database using Cisco Unified Communications
			Manager Administration. Then add the phone
			back to the Cisco Unified Communications
			Manager database using Cisco
			Unified Communications Manager
			Administration.
			• There is a problem with the CTL file and the key
			for the server from which files are obtained is
			bad. In this case, run the CTL client and update
			the CTL file, making sure that the proper TFTP
			servers are included in this file.

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

	OL-15498-01	6-3

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.

Cisco Systems 7940G, 7960G manual Status Messages Screen, Select Status Messages

Models: 7960G 7940G