See the Firmware Versions Screen section on | Cisco Systems 7960G, 7940G

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Menu

Table 6-1	Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued)

Message		Description	Possible Explanation and Action

Load rejected HC		The application that was downloaded is not	Occurs if you were attempting to install a version of
		compatible with the phone’s hardware.	software on this phone that did not support hardware
			changes on this newer phone.
			Check the load ID assigned to the phone (from Cisco
			Unified Communications Manager, choose Device >
			Phone). Re-enter the load displayed on the phone.
			See the “Firmware Versions Screen” section on
			page 6-8to verify the phone setting.

No default router		DHCP or static configuration did not specify a	• If the phone has a static IP address, verify that
		default router.	the default router has been configured. See the
			“Network Configuration Menu” section on
			page 4-4section for details.
			• If you are using DHCP, the DHCP server has not
			provided a default router. Check the DHCP
			server configuration.

No DNS server IP		A name was specified but DHCP or static IP	• If the phone has a static IP address, verify that
		configuration did not specify a DNS server	the DNS server has been configured. See the
		address.	“Network Configuration Menu” section on
			page 4-4section for details.
			• If you are using DHCP, the DHCP server has not
			provided a DNS server. Check the DHCP server
			configuration.

Programming Error		The phone failed during programming.	Attempt to resolve this error by power cycling the
			phone. If the problem persists, contact Cisco
			technical support for additional assistance.

XmlDefault.cnf.xml,		Name of the configuration file.	None. This is an informational message indicating
or .cnf.xml			the name of the configuration file for the phone.
corresponding to the
phone device name

TFTP access error		TFTP server is pointing to a directory that does	• If you are using DHCP, verify that the DHCP
		not exist.	server is pointing to the correct TFTP server.
			• If you are using static IP addresses, check
			configuration of TFTP server. See the “Network
			Configuration Menu” section on page 4-4for
			details on assigning a TFTP server.

TFTP file not found		The requested load file (.bin) was not found in	From Cisco Unified Operating System Administration,
		the TFTPPath directory.	make sure that the phone load file is listed in TFTP File
			Management.

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

6-6	OL-15498-01

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.

Cisco Systems 7960G, 7940G manual See the Firmware Versions Screen section on

Models: 7960G 7940G

Message

See the “Firmware Versions Screen” section on

“Network Configuration Menu” section on

“Network Configuration Menu” section on

Configuration Menu” section on page 4-4for

7960G, 7940G specifications