Contents

Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-3

Providing Power to the Cisco Unified IP Phone 2-3

Power Guidelines 2-4

Power Outage 2-4

 

Obtaining Additional Information about Power

2-4

 

 

 

Understanding Phone Configuration Files

2-5

 

 

 

 

 

 

Understanding the Phone Startup Process

2-6

 

 

 

 

 

 

Adding Phones to the Cisco Unified Communications Manager Database

2-7

 

Adding Phones with Auto-Registration

2-8

 

 

 

 

 

Adding Phones with Auto-Registration and TAPS

2-9

 

 

 

Adding Phones with Cisco Unified Communications Manager Administration 2-9

 

Adding Phones with BAT

2-10

 

 

 

 

 

 

 

Using Cisco Unified IP Phones with Different Protocols

2-10

 

 

Converting a New Phone from SCCP to SIP

2-10

 

 

 

 

Converting an In-Use Phone from SCCP to SIP

2-11

 

 

 

Converting an In-Use Phone from SIP to SCCP

2-11

 

 

 

Deploying a Phone in an SCCP and SIP Environment

 

2-11

 

 

Determining the MAC Address for a Cisco Unified IP Phone

2-12

 

 

Setting Up the Cisco Unified IP Phone 3-1

 

 

 

 

 

 

C H A P T E R 3

 

 

 

 

 

 

 

Before You Begin

3-1

 

 

 

 

 

 

 

 

Network Requirements 3-2

 

 

 

 

 

 

 

Cisco Unified Communications Manager Configuration

3-2

 

 

Understanding the Cisco Unified IP Phone 7960G and 7940G Components

3-2

 

Network and Access Ports

3-3

 

 

 

 

 

 

 

Handset

3-3

 

 

 

 

 

 

 

 

 

Speakerphone

3-3

 

 

 

 

 

 

 

 

Headset

3-3

 

 

 

 

 

 

 

 

 

Audio Quality Subjective to the User

3-4

 

 

 

 

 

Connecting a Headset

3-4

 

 

 

 

 

 

 

Disabling a Headset

3-4

 

 

 

 

 

 

Using External Devices with Your Cisco Unified IP Phone

3-4

Installing the Cisco Unified IP Phone

3-5

 

Attaching the Cisco Unified IP Phone Expansion Module 7914 3-7

 

Adjusting the Placement of the Cisco Unified IP Phone 3-8

 

Adjusting Cisco Unified IP Phone Footstand and Phone Height

3-8

Mounting the Phone to the Wall

3-8

 

Verifying the Phone Startup Process

3-9

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

 

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Cisco Systems 7960G, 7940G manual Network Requirements

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.