Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Menu

To display the Firmware Version screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Firmware Versions.

To exit the Firmware Version screen, press the Exit softkey.

Expansion Module Stats Screen

The Expansion Module Stats screen displays information about each Cisco Unified IP Phone Expansion Module 7914 that is connected to the phone.

Table 6-3explains the information that is displayed on this screen for each connected expansion module. You can use this information to troubleshoot the expansion module, if necessary. In the Expansion Module Stats screen, a statistic preceded by “A” is for the first expansion module. A statistic preceded by “B” is for the second expansion module.

To display the Expansion Module Stats screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Expansion Module Stats.

To exit the Expansion Module Stats screen, press the Exit softkey.

Table 6-3

Expansion Module Statistics

 

 

 

Item

 

Description

 

 

 

Link State

 

Overall expansion module status

 

 

RX Discarded Bytes

Number of bytes discarded due to errors

 

 

 

RX Length Err

 

Number of packets discarded due to improper length

 

 

RX Checksum Err

Number of packets discarded due to invalid checksum information

 

 

RX Invalid Message

Number of packets that have been discarded because a message was invalid

 

 

or unsupported

 

 

 

TX Retransmit

 

Number of packets that have been retransmitted to the expansion module

 

 

 

TX Buffer Full

 

Number of packets discarded because the expansion module was not able to

 

 

accept new messages

 

 

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

 

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Cisco Systems 7940G, 7960G manual Expansion Module Stats Screen, Select Firmware Versions, Select Expansion Module Stats
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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