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Page
 Common Phone Tasks
 Button Icons
 Contents
 Viewing or Removing Conference Participants
 Changing Phone Settings
 Cisco One-Year Limited Hardware Warranty Terms Index
 Getting Started
Using this Guide
If you want to Then
 Power Outage
Safety and Performance Information
Using External Devices
Finding Additional Information
 Cisco Product Security Overview
Accessibility Features
 Connecting Your Phone
 Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Adjusting the Footstand Optional
 Headset Support
Registering with Taps
Audio Quality Subjective to the User
 Understanding Buttons and Hardware
An Overview of Your Phone
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 Description
 Understanding Lines and Calls
 Icon Line or call state Description
Understanding Line and Call Icons
 Understanding Feature Buttons and Menus,
Understanding Touchscreen Features
 Choosing Touchscreen Items
Cleaning and Maintaining the Touchscreen
To choose a
Do this
 Accessing the Help System on Your Phone
Understanding Feature Buttons and Menus
 Feature Softkey Line Button Label and Icon
Understanding Feature Availability
 Understanding SIP vs. Sccp
 Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
 Using BLF to Determine a
Using Cisco WebDialer
Placing a Call-Additional Options
Corporate
 Directory to log
Personal
Choose Personal Address Book
 If you want to
Answering a Call
If you want to Then For more information, see
Answer or
 Answer
Ending a Call
Tip
 Or EndCall
Using Hold and Resume
 Switching Between Multiple Calls
Using Mute
 Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
 Transferring Calls
 Forwarding Calls to Another Number
Sending a Call to a Voice Message System
 Press CFwdALL or Forward All
Settings on the Web,
User Options Web Pages,
 Using Conference Features
Using Do Not Disturb
Making Conference Calls
Press DND or Do Not Disturb
 See Viewing or Removing Conference Participants,
Using Conference
 Using Join
 Using cBarge
 Placing or Receiving Intercom Calls
See Using Conference,
Viewing or Removing Conference Participants
Press ConfList or Conference List
 You cannot place an intercom call on hold
 Advanced Call Handling
Web pages. See Accessing Your User Options Web Pages,
Speed Dialing
Directory on Your Phone,
 Picking Up a Redirected Call on Your Phone
 Storing and Retrieving Parked Calls
 Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Remote-in-Use Icon
 Sharing Call Information and Barging
Using Barge to Add Yourself to a Shared-Line Call
Privacy
CBarge and Barge
 Press Private
Using Barge Features
 Using BLF to Determine a Line State
 Making and Receiving Secure Calls
 Prioritizing Critical Calls
Tracing Suspicious Calls
Press Mcid or Malicious Call ID
 If you Then
 Access Lists for Mobile Connect,
Using Cisco Extension Mobility
See Switching an In-Progress Call to Another Phone,
See Answering a Call,
 See Placing a Call-Additional Options,
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 Using a Handset
Using a Handset, Headset, and Speakerphone
Using a Headset
 Using Wideband with your Headset
Using a Speakerphone
Choose User Preferences Audio Preferences Wideband Headset
 Using AutoAnswer with a Headset or Speakerphone
 Customizing Rings and Message Indicators
Changing Phone Settings
User Preferences Rings
Options Web Pages,
 User Preferences Brightness
Customizing the Touchscreen
User Preferences Viewing Angle
User Preferences Background Images
 Using Call Logs
Using Call Logs and Directories
Missed Calls, Placed Calls, or Received Calls
Press Delete
 Tips
 Directory Dialing
Using Corporate Directory on Your Phone
Corporate Directory exact name can vary
 Using Personal Directory on Your Phone
 Press Fast Dial
 Personal Directory Personal Fast Dials
 Customizing Rings and Message Indicators,
Accessing Voice Messages
 Accessing Your User Options Web Pages
Using the User Options Web Pages
If you want to Then do this
Options Device
 Using Personal Directory on the Web
Configuring Features and Services on the Web
If you want to Then do this after you log
Choose User Options Personal Address Book
 Click Delete Selected
Choose User Options Device Click Service URL
 Click Add New
Choose User Options Fast Dials
 Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
 Choose User Options Device
See Configuring Fast Dials on the Web,
Click Speed Dials
 Click Phone Services
Setting Up Phone Services on the Web
 Feature buttons
Services
Programmable phone button
 Controlling Line Settings on the Web
Controlling User Settings on the Web
Choose User Options User Settings
 Click Line Settings
 Change the audible
 Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
 Choose User Options Mobility Settings Remote Destinations
 Using Cisco WebDialer
 Network Configuration Host Name
 Using a Shared Line,
Understanding Additional Configuration Options
If you Then For more information
 See Using BLF to Determine a Line
See Using AutoAnswer with a
See Using Cisco Extension
Advanced Call Handling
 General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
See Cleaning and Maintaining
 Using the Quality Reporting Tool
Viewing Phone Administration Data
If you are asked to Then
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 Cisco One-Year Limited Hardware Warranty Terms
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 Index
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 Extension Mobility
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 PAB
 Taps
 WebDialer 72 whisper 11 wideband Headset
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