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Cisco Systems
CP7970GRF manual
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98 pages, 2.61 Mb
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408
526-4000
800 553-NETS (6387)
Fax: 408
527-0883
Cisco Unified IP Phone 7970 Series
Phone Guide for
Cisco
Unified
Communications Manager 7
.0
(SCCP and SIP)
Contents
Main
Page
Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 (SCCP and SIP)
Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks
Softkey Definitions
Common Phone Tasks
Phone Screen Icons
Button Icons
Contents
Page
Page
Page
Getting Started
Using this Guide
Finding Additional Information
Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials
Safety and Performance Information
Power Outage
Using External Devices
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
1 DC adaptor port (DC48V) 6 2 AC-to-DC power supply 7 3 AC power cord 8 4
9 5 Access port (10/100 1 PC) 10
1 2 3
Registering with TAPS
Headset Support
An Overview of Your Phone
Understanding Buttons and Hardware
Page
Item Description For more information, see... 1
2
3
4
5
Understanding Lines and Calls
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Touchscreen Features
Choosing Touchscreen Items
Cleaning and Maintaining the Touchscreen
To choose a touchscreen item... Do this...
Understanding Feature Buttons and Menus
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Page
Basic Call Handling
Placing a CallBasic Options
For more information, see...
Placing a CallAdditional Options
Page
Answering a Call
Ending a Call
Using Hold and Resume
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
Page
Using Do Not Disturb
Making Conference Calls
Using Conference Features
Using Conference
Using Join
Using cBarge
Using Meet-Me
Viewing or Removing Conference Participants
Placing or Receiving Intercom Calls
Page
Advanced Call Handling
Speed Dialing
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Remote-in-Use Icon
Press HLog or Hunt Group. Your phone screen displays, Logged
Using Barge to Add Yourself to a Shared-Line Call
Understanding Barge Features
cBarge and Barge
Single-button and Multi-touch Barge
Using Barge Features
Preventing Others from Viewing or Barging a Shared-Line Call
Using BLF to Determine a Line State
Making and Receiving Secure Calls
Tracing Suspicious Calls
Prioritizing Critical Calls
Look for the encrypted lock icon and listen for a security tone at the beginning of the call.
Press MCID or Malicious Call ID.
If you... Then...
Using Cisco Extension Mobility
Managing Business Calls Using a Single Phone Number
of the following are true:
The number is blocked by you or your carrier (shown as Unknown Number).
The number you are calling from is not one of your remote destinations.
Page
Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
Using Wideband with your Headset
Using a Speakerphone
Using AutoAnswer with a Headset or Speakerphone
If you... Then...
Changing Phone Settings
Customizing Rings and Message Indicators
Customizing the Touchscreen
Using Call Logs and Directories
Using Call Logs
Page
Directory Dialing
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
Page
Page
Accessing Voice Messages
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to... Then do this...
Configuring Features and Services on the Web
Using Personal Directory on the Web
Using Your Personal Address Book on the Web
Page
Configuring Fast Dials on the Web
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Page
Setting Up Phone Services on the Web
Page
Controlling User Settings on the Web
Controlling Line Settings on the Web
Page
Page
Setting Up Phones and Access Lists for Mobile Connect
Page
Using Cisco WebDialer
Page
Understanding Additional Configuration Options
If you... Then... For more information...
If you... Then... For more information...
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Symptom Explanation
Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to... Then...
Page
Page
Page
Index
A
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C
D
E
F
G
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K
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M
N
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P
Q
R
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U
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