If you want to...

Then...

For more information, see...

 

 

 

Auto-connect calls

Use AutoAnswer.

Using AutoAnswer with a

 

 

Headset or Speakerphone,

 

 

page 49

 

 

 

Retrieve a parked call on

Use Call Park or Directed Call Park.

Storing and Retrieving Parked

another phone

 

Calls, page 36

 

 

 

Use your phone to answer

Use Call Pickup.

Picking Up a Redirected Call

a call ringing elsewhere

 

on Your Phone, page 35

 

 

 

Answer a priority call

Hang up the current call and press

Prioritizing Critical Calls,

(SCCP phones only)

Answer.

page 42

 

 

 

Answer a call on your

Set up Mobile Connect and answer your

Managing Business Calls

mobile phone or other

phone.

Using a Single Phone Number,

remote destination

When you enable Mobile Connect:

page 44

 

 

 

Your desktop and remote destinations

 

 

receive calls simultaneously.

 

 

When you answer the call on your

 

 

desktop phone, the remote destinations

 

 

stop ringing, are disconnected, and

 

 

display a missed call message.

 

 

When you answer the call on one remote

 

 

destination, the other remote

 

 

destinations stop ringing, are

 

 

disconnected, and a missed call message

 

 

is shown on the other remote

 

 

destinations.

 

 

 

 

Tip

If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.

Ending a Call

To end a call, simply hang up. Here are some more details.

If you want to...

Then...

 

 

 

 

 

Hang up while using the handset

Return the handset to its cradle. Or press EndCall.

 

 

 

 

 

Hang up while using a headset

Press

. Or, to keep headset mode active, press EndCall.

 

 

 

 

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0

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Cisco Systems CP7970GRF manual Ending a Call, Answer, Tip