Americas Headquarters
Page
 Common Phone Tasks
 Button Icons
 Contents
 Viewing or Removing Conference Participants
 Changing Phone Settings
 Cisco One-Year Limited Hardware Warranty Terms Index
 Using this Guide
Getting Started
If you want to Then
 Safety and Performance Information
Power Outage
Using External Devices
Finding Additional Information
 Accessibility Features
Cisco Product Security Overview
 Connecting Your Phone
 Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Adjusting the Footstand Optional
 Registering with Taps
Headset Support
Audio Quality Subjective to the User
 An Overview of Your Phone
Understanding Buttons and Hardware
 OL-15895-01
 Description
 Understanding Lines and Calls
 Understanding Line and Call Icons
Icon Line or call state Description
 Understanding Touchscreen Features
Understanding Feature Buttons and Menus,
 Cleaning and Maintaining the Touchscreen
Choosing Touchscreen Items
To choose a
Do this
 Understanding Feature Buttons and Menus
Accessing the Help System on Your Phone
 Understanding Feature Availability
Feature Softkey Line Button Label and Icon
 Understanding SIP vs. Sccp
 Basic Call Handling
Placing a Call-Basic Options
For more information
If you want to Then See
 Using Cisco WebDialer
Using BLF to Determine a
Placing a Call-Additional Options
Corporate
 Personal
Directory to log
Choose Personal Address Book
 Answering a Call
If you want to
If you want to Then For more information, see
Answer or
 Ending a Call
Answer
Tip
 Using Hold and Resume
Or EndCall
 Using Mute
Switching Between Multiple Calls
 Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
 Transferring Calls
 Sending a Call to a Voice Message System
Forwarding Calls to Another Number
 Settings on the Web,
Press CFwdALL or Forward All
User Options Web Pages,
 Using Do Not Disturb
Using Conference Features
Making Conference Calls
Press DND or Do Not Disturb
 Using Conference
See Viewing or Removing Conference Participants,
 Using Join
 Using cBarge
 See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
Press ConfList or Conference List
 You cannot place an intercom call on hold
 Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Speed Dialing
Directory on Your Phone,
 Picking Up a Redirected Call on Your Phone
 Storing and Retrieving Parked Calls
 Using a Shared Line
Logging Out of Hunt Groups
Understanding Shared Lines
Remote-in-Use Icon
 Using Barge to Add Yourself to a Shared-Line Call
Sharing Call Information and Barging
Privacy
CBarge and Barge
 Using Barge Features
Press Private
 Using BLF to Determine a Line State
 Making and Receiving Secure Calls
 Tracing Suspicious Calls
Prioritizing Critical Calls
Press Mcid or Malicious Call ID
 If you Then
 Using Cisco Extension Mobility
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Answering a Call,
 See Placing a Call-Additional Options,
 OL-15895-01
 Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
 Using a Speakerphone
Using Wideband with your Headset
Choose User Preferences Audio Preferences Wideband Headset
 Using AutoAnswer with a Headset or Speakerphone
 Changing Phone Settings
Customizing Rings and Message Indicators
User Preferences Rings
Options Web Pages,
 Customizing the Touchscreen
User Preferences Brightness
User Preferences Viewing Angle
User Preferences Background Images
 Using Call Logs and Directories
Using Call Logs
Missed Calls, Placed Calls, or Received Calls
Press Delete
 Tips
 Using Corporate Directory on Your Phone
Directory Dialing
Corporate Directory exact name can vary
 Using Personal Directory on Your Phone
 Press Fast Dial
 Personal Directory Personal Fast Dials
 Accessing Voice Messages
Customizing Rings and Message Indicators,
 Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
Options Device
 Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Personal Address Book
 Choose User Options Device Click Service URL
Click Delete Selected
 Choose User Options Fast Dials
Click Add New
 Setting Up Speed Dials on the Web
Using the Address Book Synchronization Tool
 See Configuring Fast Dials on the Web,
Choose User Options Device
Click Speed Dials
 Setting Up Phone Services on the Web
Click Phone Services
 Services
Feature buttons
Programmable phone button
 Controlling User Settings on the Web
Controlling Line Settings on the Web
Choose User Options User Settings
 Click Line Settings
 Change the audible
 Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
 Choose User Options Mobility Settings Remote Destinations
 Using Cisco WebDialer
 Network Configuration Host Name
 Understanding Additional Configuration Options
Using a Shared Line,
If you Then For more information
 See Using AutoAnswer with a
See Using BLF to Determine a Line
See Using Cisco Extension
Advanced Call Handling
 Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
See Cleaning and Maintaining
 Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to Then
 OL-15895-01
 Cisco One-Year Limited Hardware Warranty Terms
 OL-15895-01
 Index
 OL-15895-01
 Extension Mobility
 OL-15895-01
 PAB
 Taps
 WebDialer 72 whisper 11 wideband Headset
 OL-15895-01