Cisco Systems CP7970GRF manual Using Mute, Switching Between Multiple Calls

•If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting.

•If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line.

•The duration between Hold Reversion alerts is determined by your system administrator.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset.

If you want to...	Then...
Toggle Microphone on	Press	.
Toggle Microphone off	Press	.

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted, press the call appearance on your touchscreen or scroll to it.

If you want to...	Then...
Switch between	1.	Make sure the call that you want to switch to is highlighted.
connected calls on one	2.	Press Resume.
line
		Any active call is placed on hold and the selected call is resumed.
Switch between	Press		for the line that you are switching to.
connected calls on	If a single call is holding on the line, the call automatically resumes. If
different lines
	multiple calls are holding, highlight the appropriate call and press Resume.
Switch from a	Press Answer, or if the call is ringing on a different line, press			(flashing).
connected call to	Any active call is placed on hold and the selected call is resumed.
answer a ringing call

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 23