Cisco Systems CP7970GRF specs

Understanding Additional Configuration Options 74

Troubleshooting Your Phone 76

General Troubleshooting 76

Viewing Phone Administration Data 77

Using the Quality Reporting Tool 77

Cisco One-Year Limited Hardware Warranty Terms 79

Index 81

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Cisco Systems CP7970GRF manual Cisco One-Year Limited Hardware Warranty Terms Index

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Power OutageUsing External Devices Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Support An Overview of Your Phone Understanding Buttons and Hardware OL-15895-01 Description Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state Description Understanding Touchscreen Features Understanding Feature Buttons and Menus, Cleaning and Maintaining the Touchscreen Choosing Touchscreen ItemsTo choose a Do this Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then See Using Cisco WebDialer Using BLF to Determine aPlacing a Call-Additional Options Corporate Choose Personal Address Book PersonalDirectory to log Answering a Call If you want toIf you want to Then For more information, see Answer or Tip Ending a CallAnswer Using Hold and Resume Or EndCall Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Using Do Not Disturb Using Conference FeaturesMaking Conference Calls Press DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference List You cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use Icon Using Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call, See Placing a Call-Additional Options, OL-15895-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Options Web Pages, Customizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background Images Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press Delete Tips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options Device Configuring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Device Click Service URL Click Delete Selected Choose User Options Fast Dials Click Add New Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool Click Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Setting Up Phone Services on the Web Click Phone Services Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call Handling Troubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and Maintaining If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01