Understanding Feature Buttons and Menus | Cisco Systems CP7970GRF

Understanding Feature Buttons and Menus

Press a feature button to open or close a feature menu.

If you want to...	Then...

Open or close a feature	Press a feature button:
menu	Messages
	Messages
	Services
	Help
	Directories
	Settings

Scroll through a list or	Press the Navigation button.
menu

Go back one level in a	Press Exit. Pressing Exit from the top level of a menu closes the menu.
feature menu

Switch between open	Press a feature tab on your touchscreen. Each feature menu has a
feature menus	corresponding tab. The tab is visible when the feature menu is open.

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the touchscreen.

If you want to...	Then...

View the main menu	Press	on your phone and wait a few seconds for the menu to display.
	Main menu topics include:
	• About Your Cisco Unified IP Phone—Details about your phone
	• How do I...?—Procedures for common phone tasks
	• Calling Features—Descriptions and procedures for calling features

Learn about a softkey	Press	, then quickly press a softkey or button.
or button

Learn about a menu item	Press	, then quickly press the menu item on the touchscreen. Or, press
	twice quickly with the menu item highlighted.

Get help using Help	Press	. After a second or two, press	again, or choose Help from
	the main menu.

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Cisco Systems CP7970GRF manual Understanding Feature Buttons and Menus, Accessing the Help System on Your Phone

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Support Registering with TapsAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and Hardware OL-15895-01 Description Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state Description Understanding Touchscreen Features Understanding Feature Buttons and Menus, To choose a Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items Do this Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Placing a Call-Additional Options Using Cisco WebDialerUsing BLF to Determine a Corporate Directory to log PersonalChoose Personal Address Book If you want to Then For more information, see Answering a CallIf you want to Answer or Answer Ending a CallTip Using Hold and Resume Or EndCall Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Press CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbUsing Conference Features Press DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference List You cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use Icon Privacy Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging CBarge and Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call, See Placing a Call-Additional Options, OL-15895-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneChoose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Options Web Pages, User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background Images Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press Delete Tips Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options Device If you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address Book Choose User Options Device Click Service URL Click Delete Selected Choose User Options Fast Dials Click Add New Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool Choose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Feature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call Handling Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01