Cisco Systems CP7970GRF manual Understanding Lines and Calls

7	Settings button	Opens/closes the Settings menu. Use it to	Changing Phone Settings,
		change touchscreen and ring settings.	page 50
8	Services button	Opens/closes the Services menu.	Using the User Options
			Web Pages, page 59
9	Volume button	Controls the handset, headset, and	Using a Handset, Headset,
		speakerphone volume (off-hook) and the	and Speakerphone, page 47
		ringer volume (on-hook).
10	Speaker button	Toggles the speakerphone on or off. When	Using a Handset, Headset,
		the speakerphone is on, the button is lit.	and Speakerphone, page 47
11	Mute button	Toggles the microphone on or off. When the	Using Mute, page 23
		microphone is muted, the button is lit.
12	Headset button	Toggles the headset on or off. When the	Using a Handset, Headset,
		headset is on, the button is lit.	and Speakerphone, page 47
13	Navigation button	Allows you to scroll through menus and	Using Call Logs, page 52
		highlight items. When the phone is on-hook,
		displays phone numbers from your Placed
		Calls log.
14	Keypad	Allows you to dial phone numbers, enter	Basic Call Handling,
		letters, and choose menu items.	page 17
15	Softkey buttons	Each activates a softkey option (displayed on	Understanding Touchscreen
		your touchscreen).	Features, page 12
16	Handset light strip	Indicates an incoming call or new voice	Accessing Voice Messages,
		message.	page 58
17	Touchscreen	Shows phone features.	Understanding Touchscreen
			Features, page 12

Understanding Lines and Calls

To avoid confusion about lines and calls, refer to these descriptions:

•Lines—Each corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to eight lines. To see your phone lines, look at the right side of your touchscreen. You have as many lines as you have directory numbers and phone line icons .

•Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

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