Americas Headquarters
Page
 Common Phone Tasks
 Button Icons
 Contents
 Viewing or Removing Conference Participants
 Changing Phone Settings
 Cisco One-Year Limited Hardware Warranty Terms Index
 Using this Guide
Getting Started
If you want to Then
 Finding Additional Information
Safety and Performance Information
Power Outage
Using External Devices
 Cisco Product Security Overview
Accessibility Features
 Connecting Your Phone
 Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Adjusting the Footstand Optional
 Registering with Taps
Headset Support
Audio Quality Subjective to the User
 Understanding Buttons and Hardware
An Overview of Your Phone
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 Description
 Understanding Lines and Calls
 Icon Line or call state Description
Understanding Line and Call Icons
 Understanding Feature Buttons and Menus,
Understanding Touchscreen Features
 Do this
Cleaning and Maintaining the Touchscreen
Choosing Touchscreen Items
To choose a
 Accessing the Help System on Your Phone
Understanding Feature Buttons and Menus
 Feature Softkey Line Button Label and Icon
Understanding Feature Availability
 Understanding SIP vs. Sccp
 If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
For more information
 Corporate
Using Cisco WebDialer
Using BLF to Determine a
Placing a Call-Additional Options
 Personal
Directory to log
Choose Personal Address Book
 Answer or
Answering a Call
If you want to
If you want to Then For more information, see
 Ending a Call
Answer
Tip
 Or EndCall
Using Hold and Resume
 Switching Between Multiple Calls
Using Mute
 Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
 Transferring Calls
 Forwarding Calls to Another Number
Sending a Call to a Voice Message System
 Settings on the Web,
Press CFwdALL or Forward All
User Options Web Pages,
 Press DND or Do Not Disturb
Using Do Not Disturb
Using Conference Features
Making Conference Calls
 See Viewing or Removing Conference Participants,
Using Conference
 Using Join
 Using cBarge
 Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
 You cannot place an intercom call on hold
 Directory on Your Phone,
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Speed Dialing
 Picking Up a Redirected Call on Your Phone
 Storing and Retrieving Parked Calls
 Remote-in-Use Icon
Using a Shared Line
Logging Out of Hunt Groups
Understanding Shared Lines
 CBarge and Barge
Using Barge to Add Yourself to a Shared-Line Call
Sharing Call Information and Barging
Privacy
 Press Private
Using Barge Features
 Using BLF to Determine a Line State
 Making and Receiving Secure Calls
 Tracing Suspicious Calls
Prioritizing Critical Calls
Press Mcid or Malicious Call ID
 If you Then
 See Answering a Call,
Using Cisco Extension Mobility
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
 See Placing a Call-Additional Options,
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 Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
 Using a Speakerphone
Using Wideband with your Headset
Choose User Preferences Audio Preferences Wideband Headset
 Using AutoAnswer with a Headset or Speakerphone
 Options Web Pages,
Changing Phone Settings
Customizing Rings and Message Indicators
User Preferences Rings
 User Preferences Background Images
Customizing the Touchscreen
User Preferences Brightness
User Preferences Viewing Angle
 Press Delete
Using Call Logs and Directories
Using Call Logs
Missed Calls, Placed Calls, or Received Calls
 Tips
 Using Corporate Directory on Your Phone
Directory Dialing
Corporate Directory exact name can vary
 Using Personal Directory on Your Phone
 Press Fast Dial
 Personal Directory Personal Fast Dials
 Customizing Rings and Message Indicators,
Accessing Voice Messages
 Options Device
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
 Choose User Options Personal Address Book
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
 Click Delete Selected
Choose User Options Device Click Service URL
 Click Add New
Choose User Options Fast Dials
 Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
 See Configuring Fast Dials on the Web,
Choose User Options Device
Click Speed Dials
 Click Phone Services
Setting Up Phone Services on the Web
 Services
Feature buttons
Programmable phone button
 Controlling User Settings on the Web
Controlling Line Settings on the Web
Choose User Options User Settings
 Click Line Settings
 Change the audible
 Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
 Choose User Options Mobility Settings Remote Destinations
 Using Cisco WebDialer
 Network Configuration Host Name
 Understanding Additional Configuration Options
Using a Shared Line,
If you Then For more information
 Advanced Call Handling
See Using AutoAnswer with a
See Using BLF to Determine a Line
See Using Cisco Extension
 See Cleaning and Maintaining
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
 Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to Then
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 Cisco One-Year Limited Hardware Warranty Terms
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 Index
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 Extension Mobility
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 PAB
 Taps
 WebDialer 72 whisper 11 wideband Headset
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