Common Phone Tasks

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Press

.

 

phone

 

 

 

 

 

Place a call

Go off-hook before or

 

after dialing a number.

 

 

 

Redial a number

Press Redial.

 

 

 

Switch to handset

Pick up the handset.

during a call

 

 

 

 

 

 

 

Switch to speaker or

Press

or

, then

headset during a call

hang up the handset.

 

 

 

 

Mute your phone

Press

.

 

 

 

 

 

Use your call logs

Press

 

to choose a

 

call log. To dial, highlight

 

a listing and go off-hook.

 

 

Edit a number

Press EditDial, << or >>.

 

 

Hold/resume a call

Press Hold or Resume.

 

 

Transfer call to new

Press Transfer, enter the

number

number, then press

 

Transfer again.

Place an intercom call Press intercom button, enter a number if necessary, and speak after you hear the tone.

Start a standard (ad

Press more > Confrn, dial

hoc) conference call

the participant, then press

 

Confrn again.

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© 2008 Cisco Systems, Inc. All rights reserved.

OL-15895-01

QUICK REFERENCE

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0

(SCCP and SIP)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial

Dial using a speed dial index

 

number

 

 

Answer

Answer a call

 

 

Back

Return to the previous Help topic

 

 

Barge

Add yourself to a call on a shared

 

line

 

 

CallBack

Receive notification when a busy

 

extension becomes available

 

 

Cancel

Cancel an action or exit a screen

 

without applying changes

 

 

cBarge

Add yourself to a call on a shared

 

line and establish a conference

 

 

CFwdALL

Setup/cancel call forwarding

 

 

Clear

Delete records or settings

 

 

Close

Close the current window

 

 

ConfList

View conference participants

 

 

Confrn

Create a conference call

 

 

Delete

Remove characters to the right of

 

the cursor when using EditDial

 

 

Details

Open the Details record for a

(SCCP only)

multiparty call in the Missed Calls

 

and Received Calls logs

 

 

Dial

Dial a phone number

 

 

DirTrfr

Transfer two calls to each other

(SCCP only)

 

 

 

DND

Turn on/off Do Not Disturb

 

(DND)

 

 

EditDial

Edit a number in a call log

 

 

EndCall

Disconnect the current call or the

 

current intercom call

 

 

Erase

Reset settings to their defaults

 

 

Exit

Return to the previous screen

 

 

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Cisco Systems CP7970GRF manual Common Phone Tasks