Cisco Systems IPS4510K9 manual 0123 21E4

Appendix C Troubleshooting

Password Recovery

Use the hw-module module slot_number password-resetcommand to reset the password to the default cisco. If the module in the specified slot has an IPS version that does not support password recovery, the following error message is displayed:

	ERROR: the module in slot <n> does not support password recovery.
	To reset the password on the ASA 5585-X IPS SSP, follow these steps:
Step 1	Log into the adaptive security appliance and enter the following command:
	asa# hw-module module 1 password-reset
	Reset the password on module in slot 1? [confirm]
Step 2	Press Enter to confirm.
	Password-Reset issued for slot 1.
Step 3	Verify the status of the module. Once the status reads Up, you can session to the ASA 5585-X IPS SSP.
	asa# show module 1
	Mod Card Type	Model	Serial No.

----------------------------------------------- ------------------ -----------

1 ASA 5585-X IPS Security Services Processor-4 ASA5585-SSP-IPS40 JAF1436ABSG

Mod	MAC Address Range			Hw Version		Fw Version	Sw Version
---	---------------------------------			------------		------------ ---------------
1	5475.d029.8c74 to 5475.d029.8c7f			0.1		2.0(12)3	7.2(1)E4
Mod	SSM Application Name		Status			SSM Application Version
---	------------------------------ ----------------					--------------------------
1	IPS		Up			7.2(1)E4
Mod	Status	Data Plane Status			Compatibility
---	------------------	--------------------- -------------
1	Up	Up

Step 4 Session to the ASA 5585-X IPS SSP.

asa# session 1

Opening command session with slot 1.

Connected to slot 1. Escape character sequence is 'CTRL-^X'.

Step 5 Enter the default username (cisco) and password (cisco) at the login prompt.

login: cisco

Password: cisco

You are required to change your password immediately (password aged) Changing password for cisco.

(current) password: cisco

Step 6 Enter your new password twice.

New password: new password

Retype new password: new password

***NOTICE***

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

	Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 7.2
C-12	OL-29168-01