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| C O N T E N T S |
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| Preface ix |
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| Audience ix |
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| Document Conventions | ix |
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| Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software | x | |||||||
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| Support Policy for Optional | x |
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| Obtaining Documentation, Obtaining Support, and Security Guidelines | xi |
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| Cisco Product Security Overview | xi |
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| Design Guide Overview |
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C H A P T E R 1 |
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| Cisco Unity Concepts |
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C H A P T E R 2 |
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| How Cisco Unity Works |
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| Characteristics of Unified Messaging and Voice Messaging Systems |
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| Unified Messaging |
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| Voice Messaging |
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| Hardware Components of a Cisco Unity System |
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| Cisco Unified Communications Manager or Another Supported Phone System |
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| One or More Cisco Unity Servers |
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| Voice Cards or PIMG Units (Required for Integrations with | ||||||||
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| Expansion Chassis (Required Only for Some Integrations with | ||||||||
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| One or More |
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| One or More Dedicated Domain Controllers/Global Catalog Servers (Exchange Only, Large Voice |
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| Messaging Configurations Only) |
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| Cisco Unity Bridge Server (Required Only for Interoperating with Avaya Voice Messaging |
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| Systems) |
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| Network Connection (Optional for Some Configurations) |
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| Software Components of a Cisco Unity System |
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| Where Cisco Unity Stores Data |
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| Voice Messages Are Stored in Domino or Exchange |
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| All Subscriber Information Is Stored in a SQL Server 2000 Database |
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| Some Subscriber Information Also Appears in the Domino Address Book or in Active Directory | ||||||||
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| Data That Appears in Both the SQL Server 2000 Database and in the Address Book/Directory Is |
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| Automatically Synchronized |
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| Messages from Outside Callers Are Temporarily Stored on the Cisco Unity Server |
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| Design Guide for Cisco Unity Release 5.x |
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