Chapter 6 Integrating Cisco Unity with the Phone System
Integrating with Cisco Unified Communications Manager (by Using SCCP or SIP)
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•Voice card integrations are supported only when Windows 2000 Server is installed on the
Cisco Unity server. For a list of supported voice cards, see Supported Hardware and Software, and Support Policies for Cisco Unity Release 5.x at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.
•The license file for Cisco Unity may enable more voice messaging ports than the customer needs. Install only the number of ports that are needed, so that system resources are not allocated to unused ports, and do not exceed the port limitations set for the platform. For more information, see the Cisco Unity Supported Platform List at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_data_sheets_list.html). For additional information about configuring voice messaging ports, see the “Planning How the Voice Messaging Ports Will Be Used in Cisco Unity” section in the applicable Cisco Unity integration guide at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_installation_and_configuratio n_guides_list.html.
Integrating with Cisco Unified Communications Manager (by Using SCCP or SIP)
Cisco Unity supports Cisco Unified Communications Manager (CM) (formerly known as Cisco Unified CallManager) integrations through both SCCP and SIP interfaces. Table
Table | Differences Between SCCP and SIP Integration Methods | ||
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Feature |
| SCCP | SIP |
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Communication method | Cisco | SIP trunk | |
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Failover |
| Supported | Not supported |
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Use of SCCP and SIP phones | Supported | Some SCCP phones may require | |
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| use of a media termination point |
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| (MTP) |
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Support for Cisco Unified CM | All versions | Versions 5.x and later | |
versions |
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Cisco Unified CM versions 5.x | Supported | Supported | |
and later |
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Cisco Unified CM | Supported | Not supported | |
authentication and encryption |
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First/last redirecting number | Supported | Supported | |
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QOS |
| Supported | Supported |
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| Design Guide for Cisco Unity Release 5.x |
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