Chapter 2 Cisco Unity Concepts
Software Components of a Cisco Unity System
•Give subscribers access to Cisco Unity by using the Cisco Unity Assistant, the Cisco Unity Inbox, an IMAP
•Install Exchange on a separate server.
Note For a system with a large number of Cisco Unity subscribers, installing Exchange on a separate server is required.
•Give the Cisco Unity server access to network utilities such as virus checking and backup.
Software Components of a Cisco Unity System
For information on the software installed on the Cisco Unity server, the supported versions of Domino and Exchange, and the supported versions of client software, see the System Requirements for
Cisco Unity Release 5.0 at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.
Where Cisco Unity Stores Data
Cisco Unity stores data in a variety of locations, as described in the following sections:
•Voice Messages Are Stored in Domino or Exchange, page
•All Subscriber Information Is Stored in a SQL Server 2000 Database, page
•Some Subscriber Information Also Appears in the Domino Address Book or in Active Directory, page
•Data That Appears in Both the SQL Server 2000 Database and in the Address Book/Directory Is Automatically Synchronized, page
•Messages from Outside Callers Are Temporarily Stored on the Cisco Unity Server, page
•Some Subscriber Information and Configuration Settings Are Stored on the Cisco Unity Server, page
•Some Configuration Settings Are Stored in the Registry, page
Voice Messages Are Stored in Domino or Exchange
Cisco Unity stores voice messages either in Domino mailfile databases or in Exchange message stores.
Domino
Cisco Unity stores voice messages in a user mail file database on the Domino server. Domino is installed on one or more servers (never on the Cisco Unity server); therefore, all subscribers have their Domino mailboxes on other servers. A Cisco Unity subscriber is someone who has a Domino mailbox and whose Domino person document includes Cisco
Every Domino server that homes Cisco Unity subscribers must have IBM Lotus Domino Unified Communications (DUC) for Cisco installed. At the time this document was written, DUC was available only for Windows 2000 Server, Windows Server 2003, and AIX. For information on operating systems
Design Guide for Cisco Unity Release 5.x
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