
Chapter 6 Integrating Cisco Unity with the Phone System
Centralized Voice Messaging
•The unique subscriber extensions on the
•The Switch.ini file (phone system configuration file) to enable Cisco Unity access through the serial cable for turning alternate MWIs on and off.
•An
•The Cisco Unity serial configuration file, if the
Figure 6-17 shows the connections via a serial cable between a Cisco Unified CM integration and a non-integrated phone system.
Figure 6-17 Connection for Sending Alternate MWIs via a Serial Cable to a Non-Integrated Phone
System from a Cisco Unified Communications Manager Integration
Cisco
Unity server
| Serial cable |
| Cisco Unified |
Gateway | Communications |
Manager | |
PSTN | LAN/WAN |
V |
|
Trunk connection between phone systems |
phone system
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Centralized Voice Messaging
Cisco Unity supports centralized voice messaging by supporting various
When discussing phone systems involved in centralized voice messaging, there are essentially two types:
Message Centre PINX | The phone system hosts the voice messaging system (the phone system is |
| directly connected to the voice messaging system). |
|
|
Subscriber PINX | The phone system is remote from the voice messaging system (the phone system |
| is not directly connected to the voice messaging system). |
|
|
Centralized voice messaging provides voice messaging services to all subscribers in a networked phone system environment. Cisco Unity can be hosted on a message centre PINX and provide voice messaging services to all subscribers in an enterprise assuming the message centre PINX and all subscriber PINX phone systems are properly networked.
| Design Guide for Cisco Unity Release 5.x |
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