Chapter 5 Designing a Cisco Unity System with Domino as the Message Store

Unified Messaging Configurations

Cisco Unity requires Editor with Delete Documents permission for the address book that Cisco Unity monitors. A Cisco Unity server can monitor the address books for one domain, including Names.nsf and any secondary address book that may be supporting proxy/remote users (users who do not have mail files in the Domino domain).

For more information on permission requirements, see the applicable Cisco Unity installation guide at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.

Unified Messaging Configurations

In a Unified Messaging configuration, Cisco Unity does not own the directory or messaging data but instead uses existing directory (Domino address book) and message store information. The benefits of Unified Messaging include:

Significantly reduced administrative overhead because the customer does not need to create and maintain separate accounts for e-mail and voice messaging applications.

No dedicated infrastructure for a separate voice-messaging system. Cisco Unity uses the existing messaging infrastructure by voice-enabling the e-mail environment.

Starting with Unified Messaging is administratively easier than starting with a Voice Messaging system and later migrating to Unified Messaging.

Unified Messaging, No Domino Cluster

 

 

When you are setting up two or more Cisco Unity servers, the servers can be networked by using

 

 

Cisco Unity Digital Networking. If the phone system has ports available, you can hook up more than one

 

 

Cisco Unity server to each phone system. For more information, see Table 5-3.

Table 5-3

Server Requirements and Recommendations for a Unified Messaging Configuration

 

 

 

 

 

Servers

 

Requirements and Recommendations

 

 

 

 

Cisco Unity server

Each physical site that includes one or more Domino servers on which mailboxes for

 

 

 

Cisco Unity subscribers are homed also includes at least one Cisco Unity server.

 

 

 

Each Domino domain requires a Cisco Unity server. If you need to import Cisco Unity

 

 

 

subscribers in different Domino domains, you must install a Cisco Unity server in each

 

 

 

Domino domain and use Digital Networking between the servers.

 

 

 

 

Domino address book server,

Domino servers must be in the same highly available and connected LAN as the

 

message store server, and mail

Cisco Unity server.

 

drop server

 

 

 

 

 

 

 

 

 

Domain controller/global

There must be at least one DC/GC per physical site that includes a Cisco Unity server. If

 

catalog server (DC/GC)

necessary, the Cisco Unity server can be the DC/GC.

 

 

 

 

 

DNS server

 

There must be at least one DNS server per physical site that includes a Cisco Unity server.

 

 

 

In sites with enough servers, we recommend two or more DNS servers.

 

 

 

 

Media gateways (for phone

The PIMG or TIMG units can be connected to the Cisco Unity server by a LAN or a WAN.

 

system integrations that include

 

 

 

 

 

PIMG or TIMG units

 

 

 

 

 

 

 

 

Cisco Unified Communications

The Cisco Unified Communications Manager (CM) (formerly known as Cisco Unified

 

Manager servers

 

CallManager) and Cisco Unity servers can be connected by a LAN or a WAN.

 

 

 

 

 

 

 

 

 

Design Guide for Cisco Unity Release 5.x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-14619-01

 

 

 

5-9

 

 

 

 

 

 

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Cisco Systems OL-14619-01 manual Unified Messaging Configurations, Unified Messaging, No Domino Cluster