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Configuration
General Integration Issues
Client Access Licenses
Setting Effect
Resolution
How to
Server Placement
Authorization
Network Services
Feature
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Preface
Design Guide for Cisco Unity Release 5.x
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Contents
Design Guide for Cisco Unity
Americas Headquarters
Design Guide for Cisco Unity Release
N T E N T S
Workstations
Authentication
Centralized Voice Messaging
Configuration
Viii
Audience
Document Conventions
Support Policy for Optional Third-Party Software
Cisco Product Security Overview
Xii
Product Area Design or Feature Documentation
Design Guide Overview
Design Guide for Cisco Unity Bridge at
Page
Design Guide Overview Design Guide for Cisco Unity Release
Cisco Unity Concepts
How Cisco Unity Works
Unified Messaging
Voice Messaging
Hardware Components of a Cisco Unity System
One or More Cisco Unity Servers
Cisco Unity Supported Platforms List at
Network Connection Optional for Some Configurations
Where Cisco Unity Stores Data
Software Components of a Cisco Unity System
Voice Messages Are Stored in Domino or Exchange
Domino
Exchange
Enabling Cisco Unity Servers to Communicate with One Another
Networking Guide for Cisco Unity at
Some Configuration Settings Are Stored in the Registry
Name Resolution
Availability of Network Resources
Domain Controller Access and Availability
Availability of Message Store Servers
Using Firewalls with Cisco Unity
Sizing and Scaling Cisco Unity Servers
Storage Capacity for Voice Messages
Number of Voice Ports
Audio Codecs
How Codecs Affect the File Size of Voice Messages
TTS, TTY, Pocket PCs, and Hand-Held Computers
Interoperability Among Multiple Voice-Messaging Systems
Audio Codec
Quality Rating
Deployment Models
Unified Messaging with Customer-Provided Infrastructure
Voice Messaging with Customer-Provided Infrastructure
Multi-Site WAN with Distributed Messaging
Physical Placement and Network Infrastructure
Considerations for Customer-Provided Infrastructure
Active Directory Considerations
Design Guide for Cisco Unity Release
Exchange Considerations All Versions
Exchange Considerations That Apply Only Exchange
Considerations for Cisco-Provided, Dedicated Infrastructure
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Overview of Cisco Unity with Domino and Notes
Maximum Number of Cisco Unity Subscribers
Domino Address Book Terminology
Changes That csAdmin Makes to the Domino Address Book
Element Name
Changes That csClient Makes to the Mail File
Server Placement
Windows Domains and Domino Domains
Authentication
Active Directory Accounts and Permissions
Domino Permissions
Cisco Unity Subscribers and Domino Users
Domino Clusters
Client Access Licenses
Cisco Unity and the Domino Address Book
Message Routing
Backing Up and Restoring Data
Unified Messaging Configurations
Unified Messaging, No Domino Cluster
Servers Requirements and Recommendations
Voice Messaging Configuration
Criteria for a Supported Configuration
Unified Messaging, Domino Cluster
Deploying Cisco Unity for Lotus Domino
Administrative Access and Control
Network Services
Deployment Tasks for Unified Messaging Configurations
Establishing Support Policies
Operational Tasks
Design Guide for Cisco Unity Release
Integrating Cisco Unity with the Phone System
Overview
How an Integration Works
Lines and Cables to Make Physical Connections
Integration with Cisco Unified Communications Manager
Digital Integration with Digital Pimg Units
Dtmf Integration with Analog Pimg Units
Timg Integration
LAN/WAN
Dtmf Integration with Voice Cards
Serial Integration with Voice Cards
Settings in the Phone System and in Cisco Unity
Connections for a Serial Integration by Using Voice Cards
Call Control
General Integration Issues
Feature
Sccp SIP
Integrating Cisco Unity with the Phone System
Option Considerations
Cisco Unified Communications Manager Security Features
Description
Description
When Data Is Encrypted
Setting Effect
Settings for Individual Voice Messaging Ports
Disabling and Re-Enabling Security
Packetization Sccp Integrations Only
Sccp SIP
Cisco
11 Cisco Unified Communications Manager Fallback with Pstn
Cisco Unity to a branch office will fail
Integrating by Using SIP
Supported SIP Integrations
Cisco Unity Failover with SIP Trunks
SIP Compliance
Description of Pimg Integrations
Dtmf Integration with Analog Pimg Units
Description of Timg Integrations
Setup and Configuration
Firmware Updates Serial Integrations
Increasing Port Capacity
Cisco Unity Failover
Cisco Unity Failback
Multiple Integration Support/Branch Office Consolidation
Integrating with Multiple Phone Systems
Using Sccp Phone Systems with Other Integrations
Requirements for Integrations with Multiple Phone Systems
Optional Integration Features
Alternate Extensions
Reasons to Use Alternate Extensions
How Alternate Extensions Work
Alternate MWIs
MWIs for Extensions on a Non-Integrated Phone System
Centralized Voice Messaging
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Cisco Unity Failover and Standby Redundancy
Failover
Standby Redundancy
Cisco Unity Failover and Standby Redundancy
Cisco Unity Failover and Standby Redundancy
Diagram of a Standby Redundancy Configuration
Pstn WAN
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Voice-Recognition Access to Cisco Unity
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Migrating to Cisco Unity from Another Voice-Messaging System
Migrating to Cisco Unity from Another Voice-Messaging System
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