AppendixA Troubleshooting Information for CiscoSecure ACS
Proxy Issues
A-12
Cisco Secure ACS 3.0 for Windows 2000/NT Servers User Guide
78-13751-01, Version 3.0
Proxy Issues
Condition Recovery Action
Proxy fails. Make sure that the direction on the remote server is set to
Incoming/Outgoing or Incoming, and that the direction on the
authentication forwarding server is set to Incoming/Outgoing or
Outgoing.
Make sure the shared secret (key) matches the shared secret of one
or both Cisco Secure ACS servers.
Make sure the character string and delimiter match the stripping
information configured in the Proxy Distribution Table, and the
position is set correctly to either Prefix or Suffix.
One or more servers is down, or no fallback server is configured. Go
to Network Configuration and configure a fallback server. F a llback
servers are used only under the following circumstances:
•The remote Cisco Secure ACS is down.
•One or more services (CSTacacs, CSRadius, or CSAuth) are
down.
•The secret key is misconfigured.
•Inbound/Outbound messaging is misconfigured.