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Cisco Secure ACS 3.0 for Windows 2000/NT Servers User Guide
78-13751-01, Version 3.0
AppendixA Troubleshooting Information for Cisco Secure ACS Installation and Upgrade Issues
Installation and Upgrade IssuesMaxSessions Issues
Condition Recovery Action
The following error message
displays when you try to upgrade
or uninstall Cisco Secure ACS:
The following file is
invalid or the data is
corrupted "DelsL1.isu"
From the WindowsNT/2000 Registry, delete the following registry
key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Uninstall\CiscoSecure
All previous accounting logs are
missing. If you are reinstalling or upgrading the Cisco Secure ACS software,
the files are deleted unless moved to another directory location.
Condition Recovery Action
MaxSessions over VPDN is not
working. The use of MaxSessions over VPDN is not supported.
User MaxSessions fluctuates or
is unreliable. Services were restarted, possibly because the connection between
the Cisco Secure ACS and the AAA client is unstable. Clear the
Single Connect TACACS+ AAA Client check box.