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Unified MeetingPlace Web Conferencing manual
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72 pages, 1.75 Mb
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408
526-4000
800 553-NETS (6387)
Fax: 408
526-4100
Installation and Upgrade Guide
for Cisco Unified MeetingPlace
Web Conferencing
Release 6.x
May 31, 2007
Text Part Number: OL-13418-01
Contents
Main
Page
CONTENTS
Page
Page
Page
Preface
Purpose
Audience
Naming Conventions
Documentation Conventions
Cisco Unified MeetingPlace Documentation
Obtaining Documentation
Cisco.com
Product Documentation DVD
Ordering Documentation
Documentation Feedback
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Product Alerts and Field Notices
Obtaining Technical Assistance
Cisco Support Website
Submitting a Service Request
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Introducing Cisco Unified MeetingPlace Web Conferencing
About Cisco Unified MeetingPlace
About Cisco Unified MeetingPlace Web Conferencing
Overview of Web Conferencing Components
Benefits of Web Conferencing
Common Endpoints
Server-Based Conferencing
Increased Reliability
Network Security
Overview of the Cisco MeetingPlace Agent Service
How Users Connect to Web Conferencing
How Web Conferencing Fulfills Requests
Page
Terms of Use
Configuration Restrictions
Cisco Policy for Use of Third-Party Software
Terms for Single Sign On Software Integration
Terms of Support for Single Sign On Software Integration
New Feature and Enhancement Information
Page
Installing Web Conferencing
Preinstallation Tasks: Web Conferencing
Installing Cisco Unified MeetingPlace Audio Server
Planning Web Conferencing License Usage
Installing SQL Server on a Remote Server
Gathering Web Conferencing Installation Values
Page
Installation Tasks: Web Conferencing
Installing the Operating System on the Cisco MCS Server
Configuring Network Settings on the Cisco MCS Server
Page
Page
Page
Installing Web Conferencing
Page
Page
Postinstallation Tasks: Web Conferencing
Defining the Web Conferencing Server Hostname Information
Testing the Web Conferencing Installation
Testing the Web Server Home Page Connection
Testing the Meeting Console Connection
Installing the Cisco Security Agent for Cisco Unified MeetingPlace Web Conferencing
Creating and Using a Least-Privileged SQL Account for Web Conferencing
Creating a Least-Privileged SQL Account for Web Conferencing
Updating SQL Account Access from the MeetingPlace Gateway Configurations Utility
Configuring SSL
Installing Web Conferencing for a Segmented Meeting Access Configuration
About Segmented Meeting Access
About the SMA-2S Configuration
About the SMA-2S Configuration with SSL and Segmented DNS
About the SMA-2S Configuration and Video-Enabled Systems
Preinstallation Tasks: Web Conferencing in an SMA-2S
Installation Tasks: Web Conferencing in an SMA-2S
Copying GUIDS from the Internal Web Server to the External Web Server
Postinstallation Tasks: Web Conferencing in an SMA-2S
Installing Web Conferencing in a Load Balancing Configuration
About Installing Web Conferencing in a Load Balancing
Restrictions for Installing Web Conferencing in a Load Balancing Configuration
Web Conferencing Clusters
Page
Web Conferencing Load Balancing and Failover Capability
Load Balancing Behavior with Internal and External Clusters
Recommendations for a Robust Cisco Unified MeetingPlace System
End-User Experience During Meeting Console Failover
About Installing Web Conferencing in a Load Balancing Configuration for Video-Enabled Systems
Preinstallation Tasks: Web Conferencing in a Load Balancing
Preparing the Internal Cluster
Preparing the External Cluster
Installation Tasks: Web Conferencing in a Load Balancing
Installing the First Internal Web Server
Installing Additional Internal Web Servers
Copying GUIDS from the Internal to the External Web Server
Installing the First External Web Server
Installing Additional External Web Servers
Linking the Internal and External Servers
Postinstallation Tasks: Web Conferencing in a Load Balancing
Synchronizing Purge Parameters
Configuring SSL (Optional)
Viewing the Web Conferencing Load on a Server
Troubleshooting the Web Conferencing Installation
Installation Problems
What to Do First
Checking That the Cisco MCS Operating System Version Meets the Requirement
Obtaining Additional Assistance
Server Connection Problems
Meeting Room Connection Problems
Page
APPENDIX
A
Uninstalling Web Conferencing or SQL Server Software
Uninstalling Web Conferencing Software
Uninstalling SQL Server Software and Removing MPWEB SQL Database Files
Page
INDEX
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