Cisco Systems Unified MeetingPlace Web Conferencing instruction

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing

Release 6.x

May 31, 2007

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-13418-01

Image 1

Cisco Systems Unified MeetingPlace Web Conferencing manual Corporate Headquarters, Text Part Number OL-13418-01

Contents

Text Part Number OL-13418-01 Corporate HeadquartersPage N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Audience Purpose Term Definition Used in This Document As Naming Conventions Convention Description Documentation Conventions Product Documentation DVD Ordering Documentation Cisco.com Documentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Product Alerts and Field NoticesCisco Support Website Definitions of Service Request Severity Submitting a Service Request Obtaining Additional Publications and Information About Cisco Unified MeetingPlace Web Conferencing About Cisco Unified MeetingPlace Component Description Overview of Web Conferencing Components Common Endpoints Benefits of Web Conferencing Increased Reliability Overview of the Cisco MeetingPlace Agent Service How Users Connect to Web Conferencing Isapi Terms of Use Configuration RestrictionsCisco Policy for Use of Third-Party Software Terms for Single Sign On Software Integration Terms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Preinstallation Tasks Web Conferencing Installing Web Conferencing Installing SQL Server on a Remote Server Parameter Description and Value Gathering Web Conferencing Installation Values Web server primary hostname Installing the Operating System on the Cisco MCS Server Installation Tasks Web ConferencingConfiguring Network Settings on the Cisco MCS Server To Install the Operating System on the Cisco MCS Server Configure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS Right click Local Area Connection 2 and click Enable To Configure One IP Address per NIC on the Cisco MCS Server Installing Web Conferencing Before You Begin To Install Cisco Unified MeetingPlace Web ConferencingRestriction OL-13418-01 Defining the Web Conferencing Server Hostname Information Postinstallation Tasks Web Conferencing To Test the Web Server Home Page Connection Testing the Web Conferencing InstallationTo Test the Meeting Console Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNS About the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters Then End-User Experience During Meeting Console Failover Before You Begin Preparing the External Cluster Preparing the Internal ClusterBefore You Begin To Prepare the Internal Cluster To Prepare the External Cluster To Install the First Internal Web Server Installing the First Internal Web Server To Install Additional Internal Web Servers Installing Additional Internal Web ServersRestrictions To Copy Guids from the Internal to the External Web Server Copying Guids from the Internal to the External Web Server To Install the First External Web Server Installing the First External Web Server To Install Additional External Web Servers Installing Additional External Web Servers Linking the Internal and External Servers To Configure Redirection of External Meetings Synchronizing Purge Parameters Configuring SSL Optional To View the Web Conferencing Load on a Server Viewing the Web Conferencing Load on a Server What to Do First Installation Problems Look for a pair of messages similar to the following To Check For a Time Zone/Daylight Savings Time Conflict Meeting Room Connection Problems Server Connection ProblemsTo Resolve Http Connection Problems To Configure the Full Web Conferencing Ports Setting Click Save Changes To Uninstall Web Conferencing Software Uninstalling Web Conferencing Software To Remove SQL Server Software Reboot the server D E IN-2 IN-3 IN-4