Citrix Systems MetaFrame Presentation Server manual

30	MetaFrame Presentation Server Reviewer’s Guide

Other Product Documentation

The documentation for MetaFrame Presentation Server includes online documentation, known issues information, integrated on-screen assistance, and application help.

•Online documentation is provided as Adobe Portable Document Format (PDF) files. Online guides are provided that correspond to different features of MetaFrame Presentation Server. For example, information about the Web Interface is contained in the Web Interface Administrator’s Guide. Use the Document Center to access the complete set of online guides.

•Be sure to read the Readme.htm file in the \Documentation directory of the product CD before you install MetaFrame Presentation Server or when troubleshooting. This file contains important information that includes last- minute documentation updates and corrections.

•In many places in the MetaFrame Presentation Server user interface, integrated on-screen assistance is available to help you complete tasks. For example, in the Access Suite Console, you can position your mouse over a setting to display help text that explains how to use that control.

•Online help is available in many components. You can access the online help from the Help menu or Help button.

Getting Service and Support

Citrix offers a variety of self-service, Web-based technical support tools from its Knowledge Center at http://support.citrix.com/. Knowledge Center features include:

•A knowledge base containing thousands of technical solutions to support your Citrix environment

•An online product documentation library

•Interactive support forums for every Citrix product

•Access to the latest hotfixes and service packs

•Security bulletins

•Online problem reporting and tracking (for customers with valid support contracts)

Another source of support, Citrix Preferred Support Services, provides a range of options that allows you to customize the level and type of support for your organization’s Citrix products.

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Citrix Systems MetaFrame Presentation Server manual Other Product Documentation, Getting Service and Support

Contents

MetaFrame Presentation Server Reviewer’s Guide Copyright and Trademark Notice Contents Chapter Using MetaFrame Presentation Server for Windows Chapter Using Load Manager Page Introduction MetaFrame Presentation Server Benefits Introducing Citrix MetaFrame Access Suite MetaFrame Presentation Server Reviewer’s Guide MetaFrame Presentation Server Editions Introducing MetaFrame Presentation Server Components MetaFrame Presentation Server Management ConsolesMetaFrame Presentation Server Console Program Neighborhood Agent Console MetaFrame Access Suite ConsoleLicense Management Console Web Interface Console Administration Tools ICA Administration ToolbarICA Client Update Configuration Tool Citrix Connection Configuration Tool Shadow TaskbarSpeedScreen Latency Reduction Manager Citrix SSL Relay Configuration Tool MetaFrame Presentation Server Clients Program Neighborhood Program Neighborhood Agent Web Client Extensible Solutions for Enterprise Systems Secure Gateway for MetaFrame Presentation Server Load Manager Installation ManagerCitrix Document Center Resource Manager Enhanced Support for Large Farms New Features of MetaFrame Presentation ServerSimplified Licensing for MetaFrame Access Suite Products Zone Preference and Failover Delegated Administration PoliciesBi-directional Audio Support SpeedScreen Flash Acceleration Enhanced Multimedia SupportSpeedScreen Multimedia Acceleration SpeedScreen Image Acceleration Session Reliability Workspace Control Other Key Features of MetaFrame Presentation Server Introduction MetaFrame Presentation Server Reviewer’s Guide Accessing the Document Center Getting More Information and HelpTo start the Document Center Getting Service and Support Other Product Documentation Subscription Advantage Page Chapter Requirements for Performing this Review Suggested Hardware and Operating System Combinations Servers Running MetaFrame Presentation Server for Windows MetaFrame Presentation Server Installation Overview To install the MetaFrame Access Suite License Server Licensing Evaluation Versions of Citrix Products Obtaining and Installing an Evaluation License Page MetaFrame Presentation Server Reviewer’s Guide Preparation for creating DemoFarm To install the Web Interface To create your server farm To install the MetaFrame Access Suite Console To install the Presentation Server ConsoleTo install the Document Center Adding a MetaFrame Presentation Server to your Server Farm To add a server to your server farm Choose Connect to a database on this server To finish your installation Installing MetaFrame Clients To install Program Neighborhood AgentPage MetaFrame Presentation Server Reviewer’s Guide Using MetaFrame Presentation Server for Windows Using the Presentation Server Console To run the Presentation Server ConsoleServer Console Using MetaFrame Presentation Server for Windows Publishing Applications To publish Notepad from your primary server To publish Calculator from your secondary server Publishing Web Content To publish the My Citrix Web Configuring the Web Interface To access the Web Interface ConsoleHttp//servername/Citrix/MetaFrame/WIAdmin Exploring the User Experience Running Published Applications Through a Web BrowserClick Notepad1 Running Published Applications from a Client Desktop Printing to Client PrintersTo show that you can run applications from DemoFarm Monitoring and Managing Client Sessions To test printing from a clientTo view session information for a server Managing Printers for Clients #clientname/printername Configuring Auto Creation of Client Printers Auto Creation and Citrix Connection Configuration To change the connection configuration Using the Universal Printing Capabilities Client Printing with the Universal Driver Benefits of Using the Universal Driver To configure printing options for the server farm To create a policy for shadowing Using PoliciesCreating a Policy From the Actions menu, choose Policy Create Policy Assigning a Policy To assign the shadowing policy to connectionsSelect Filter based on users MetaFrame Presentation Server Reviewer’s Guide Using MetaFrame Presentation Server for Windows Page Using MetaFrame Access Suite Components Configuring Access Suite Console for the First Time To run discovery Adding a Shortcut to Access Suite License Server Accessing Farm InformationAccessing the Access Suite License Server To access information about DemoFarm To launch the License Management Console Using the License Management ConsoleLaunching License Management Console Click Launch License Management Console on server Opening the License Management Console Http//servername/lmc/index.jsp Perusing Historical Usage Determining License Availability Controlling License Management Console Access Page Using Load Manager Introducing Load Manager Rules Working With Load Evaluators To create a load evaluator To assign a load evaluator to an application To view information about the load evaluators in use Viewing Load Evaluator AssignmentsMonitoring Server Loads To view the load for a server Using Resource Manager Report Center Report Types Delegated Administration Real-Time Monitoring Capabilities Identifying Status Icons Following table describes the meaning of each condition To view the status display for a server Monitoring ServersCustomizing Real-Time Monitoring To display the Resource Manager Watcher tab Click Properties Monitoring the Status of a Group of ServersTo change the metric properties To monitor a selected group of servers Using the Summary Database Before you start using a summary databaseCreating Reports Looking Back to a Specific Time To generate a reportTo produce a Server Snapshot report Click Server Snapshot Reporting on the Use of Applications Reporting User ActivityViewing Saved Reports Page Frequently Asked Questions MetaFrame Presentation Server Reviewer’s Guide Appendix B FAQs MetaFrame Presentation Server Reviewer’s Guide