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MetaFrame Presentation Server Reviewer’s Guide

You can use the information from Resource Manager reports to inform others about the MetaFrame Presentation Server environment and to establish future resource requirements. You can identify why problems occur, and reduce the likelihood of these occurrences in the future. You can also examine server, user, and process activity trends, and statistics to help you better maintain your server farm.

Note Resource Manager uses a number of HTML templates to create reports. These are located on each server in the Templates subfolder of the Citrix Resource Manager folder. To avoid inconsistencies in the reports, do not edit the templates.

If your number format settings use commas as decimal separators, Resource Manager replaces them with semicolons (;) when saving reports to CSV format, because commas are used specifically in this format to separate the items of data in the file.

To generate a report

In the left pane of the management console, click Resource Manager, then click the Reports tab.

Looking Back to a Specific Time

If there is a problem on a particular server, you can produce a report of its status, generated for a 15 second period, at the time the problem occurred. You can then use this report to evaluate why the problem happened.

To produce a Server Snapshot report

1.Click Server Snapshot.

2.Select the server you want to report on, and the period to report on. The Server Time box shows the current local time for the selected server.

3.Click Generate to create the report and view it.

You can generate further Server Snapshot reports on the same server, stepped by 15 seconds each time, by clicking the Step 15 seconds arrow buttons in the report viewer window. You might want to do this, for example, to pinpoint the cause of a server problem. Each time you step the report, a new report is generated and displayed in the right hand pane of the window, with the report date and time for it displayed in the Report List in the left hand pane. Clicking a report in the Report List displays that report in the right hand pane.

See the Resource Manager online help for instructions about generating and interpreting Resource Manager Current reports.

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Citrix Systems MetaFrame Presentation Server manual Looking Back to a Specific Time, To generate a report