Cognitive Solutions A799 Chapter 2: Diagnostics and Conguration

Chapter 2: Diagnostics and Conguration 11Revision D 12/09

A799-PG00001D

Chapter 2: Diagnostics and Conguration

The A799 printer performs a number of diagnostics that provide useful information about the operating status of the

printer. The following diagnostic tests are available.

• Start-up diagnostics

Performed during the printer’s start-up cycle.

• Runtime diagnostics

Performed during normal printer operation.

• Remote diagnostics

Maintained during normal operation and reported in the print test.

• The printer can be congured with the following settings and functions through the conguration menu that is printed

on the receipt. For more information on conguring the printer, see “Printer conguration” on page 16.

Communication interfaces

Diagnostic modes

RS-232C settings

Printer emulations/software options

Hardware options

Start-up Diagnostics

When the printer receives power or performs a hardware reset, it automatically performs the startup diagnostics (also

known as level 0 diagnostics) during the start-up cycle. The following diagnostics are performed:

• Turn off motors

• Perform boot CRC check of the rmware ROM, test external SRAM, test EEPROM, and test main program CRC

Failure causes Start-up Diagnostics to stop; the printer beeps and the LED ashes a set number of times, indicating the

nature of the failure. The table in the “Indicators” section (page 14) describes the specic tone and LED sequences.

• Check if paper is present

• Return the knife to the home position

Failure causes a fault condition. The table in the “Indicators” section (page 14) describes the specic tone and LED

sequences.

• Check if receipt cover is closed

Failure does not interrupt the start-up cycle.

When the start-up diagnostics are complete, the printer makes a two-tone beep (low then high frequency), the paper feed

button is enabled, and the printer is ready for normal operation.

If the printer has not been turned on before, or a new EEPROM has been installed, the default values for the printer

functions will be loaded into the EEPROM during start-up diagnostics.

Contents

Main Programming Guide Includes TPG LogoEZ colorization information A799 Two-Color Thermal Receipt Printer Page Contents Page Page Page Page Page Chapter 1: About this Guide Page Chapter 2: Diagnostics and Conguration Start-up Diagnostics Runtime diagnostics Remote diagnostics Page Indicators Printer conguration Conguring the printer Communication interface RS-232C serial interface settings Diagnostic modes Enable or disable data scope mode To run the data scope mode: To exit the data scope mode: Enable or disable receipt test mode To run the receipt test mode: To exit the receipt test mode: Electronic Journal Datascope Diagnostic Printer emulations Printer settings and functions Select the emulation/software options sub-menu to set: Select the hardware options sub-menu to set: Page Chapter 3: Programming the Printer Overview of commands Comparison to A793 Two-color commands (comparison A794 to A799) Page Character appearance Width specications Standard Print zones Print zones for 80mm paper Rotated printing commands Emulation modes Print setup in emulation modes Chapter 4: Programming Commands Commands listed by function Printer actions Print and paper feed Vertical and horizontal positioning Text characteristics Graphics Status Batch mode Real time Unsolicited status mode Bar codes Page mode Macros User data storage Flash download Ethernet setup commands Command conventions Command descriptions Printer actions Clear printer Perform full knife cut Perform partial knife cut Generate tone Select peripheral device (for multi-drop) Initialize printer Select paper sensors to output paper-end signals Select sensors to stop printing Enable or disable panel button Generate pulse to open cash drawer Set current color Select cut mode and cut paper Set paper type (ColorPOS) Set interpretation of Set current color command Print test form Print and paper feed Print and feed paper one line Print and carriage return Feed n print lines Feed n dot rows Add n extra dot rows This command is ignored in LEGACY emulation. This is ignored in LEGACY emulation and the parameter byte goes into the print buffer. Print Prints one line from the buffer and feeds paper one line. Executes LF on receipt. Print and feed paper Print and feed n lines Vertical and horizontal positioning Horizontal tab Set horizontal and vertical minimum motion units Set column Set absolute starting position Set vertical line spacing to 1/6 inch Set vertical line spacing Set horizontal tab positions Set relative print position To move to the left: Select justication Set left margin Set printing area width Text characteristics commands Select double-wide characters Select single-wide characters Select 90 degree counter-clockwise rotated print Select pitch (column width) Set right-side character spacing Select print mode This command and select pitch (column width) command (1B 16 n) affect pitch selection. Selects the print mode: standard, compressed, emphasized, underlined, double-high, or double-wide. Refer to the table in other column for exceptions. Select or cancel user-dened character set Dene user-dened character set Dene extended user-dened character set Select or cancel underline mode Copy character set from ROM to RAM Cancel user-dened character Select or cancel emphasized mode Select or cancel double-strike Select or cancel italic print Select international character code Select or cancel 90 degree clockwise rotated print Select international character set Select or cancel upside-down print mode Select character size Select or cancel white/black reverse print mode Set smoothing Reverse color text mode (ColorPOS) Text strike-through mode (ColorPOS) Select font ID number Select font style number Save font ID number as default font at power up Download font Download font list Select superscript or subscript modes Select active user-dened character set Graphics Download BMP logo Select bit image mode Print advanced raster graphics Select single-density graphics Select double-density graphics Select the current logo Dene downloaded bit image Print downloaded bit image Print raster graphics Print raster monochrome graphics (ColorPOS) Print raster color graphics (ColorPOS) Download logo image (ColorPOS) Print Flash Logo Dene Flash Logos Apply shading to logo (ColorPOS) Merge watermark mode (ColorPOS) Monochrome shade mode (ColorPOS) Color shade mode (ColorPOS) Logo print with color plane swap (ColorPOS) Form and merge real time surround graphic (ColorPOS) Save graphics buer as logo (ColorPOS) Background logo print mode (ColorPOS) Apply margin message mode (ColorPOS) Shade and store logo (ColorPOS) Logo print with knife cut See Print downloaded bit image command. Set temporary max target speed Set LogoEZ colorization Page Set LogoEZ attribute mapping Page Convert 6-dots/mm bitmap to 8-dots/mm bitmap Enable constant speed logos Status Status command introduction Batch mode Transmit peripheral device status (RS-232C printers only) Request alternate status (A793 emulation only) Transmit paper sensor status Transmit printer ID Transmits the printer ID specied by n as follows: Transmit printer ID, remote diagnostics extension Page Transmit status When n is out of the specied range, the command is ignored. Send printer software version Real time commands Preferred implementation Alternate implementation Rules for using real time commands Moving data through the buer Busy line and fault conditions Real time status transmission Page Page Real time request to printer Real time printer status transmission Real time commands disabled Unsolicited status mode Select or cancel unsolicited status mode (USM) Page Page Recognizing data from the printer Bar codes Select printing position of HRI characters Select pitch of HRI characters Select bar code height Print bar code Second variation: Length n specied at beginning of string. Except as noted, 0 < n < 256. Code 93 and PDF 417 are only available in A799 native mode. Print multiple barcodes Print GS1 DataBar (formerly RSS), null terminated Print GS1 DataBar (formerly RSS), data length specied Page Sample symbol description: Select bar code width Page mode Print and return to standard mode Cancel print data in page mode Print data in page mode Select page mode Select standard mode Select print direction in page mode Set print area in page mode Set absolute vertical print position in page mode Set relative vertical print position in page mode Macros Select or cancel macro denition Execute macro User data storage Write to user data storage Read from user data storage Read from non-volatile memory Write to non-volatile memory (NVRAM) Select memory type (SRAM/ash) where to save logos or user-dened fonts Flash memory user sectors allocation Expanded ash memory allocation Select ash area for storing logos and user-dened characters Erase user ash sector User storage status (ColorPOS) Flash download Switch to ash download mode Return boot sector rmware part number Return segment number status of ash memory Select ash memory sector to download Get rmware CRC Return microprocessor CRC Erase all ash contents except boot sector Return main program ash CRC Erase selected ash sector Download to active ash sector Reset rmware Ethernet setup commands Restore default settings Setting IP address Setting Net Mask Setting the Gateway Setting raw TCPIP port 9001 Sets the port where the printer will look for raw tcpip communications. LP Daemon Enables or disables the printer LP Daemon. The LP listens on port 515. DHCP (auto-conguration) Inactivity timeout Enables or disables resetting of open TCP ports after ve (5) minutes inactivity. Keep-alive pings Page Appendix A: Commands listed by hexadecimal code By command code