Maintenance
To remove the ribbon cartridge:
1.Turn off the printer.
2.Open the front cover. For easy removal, slide the print head carriage between the second and the third bail rollers (from left to right).
Warning: The print head may be hot if you have been printing recently.
3.Move the paper thickness lever 1 located on the top right of the printer to position D.
4.To remove the ribbon cartridge, press the ribbon release levers 2 located on the sides of the cartridge and carefully lift the cartridge out of the printer.
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Removing the Ribbon Cartridge