Troubleshooting | Compaq R6000 Series manual

Chapter 6

Troubleshooting

This chapter provides information on the following topics:

■Responding to Audible Alarms

■Compaq R6000 UPS Trouble Indicators

■LED Alarm Configurations

■Repairing the UPS

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Compaq R6000 Series manual Troubleshooting

Contents

Compaq R6000 Series UPS Operation and Reference Guide Page Contents Operation Configuration Appendix B Symbols in Text About This GuideText Conventions Symbols on Equipment Viii Compaq R6000 Series UPS Operation and Reference Guide Rack Stability Getting HelpCompaq Technical Support Compaq Website Compaq Authorized Reseller Compaq R6000 UPS Series Models IntroductionCompaq R6000 UPS Series Models UPS Model Part Number Comments Front Panel R6000 front panel Rear Panel Compaq R6000 UPS Features Communication Ports Solid green means normal operation Front Panel LEDsLED Meaning Flashing green means Standby Front Panel Controls and LCD Display Control Name Function Power Management Software Compaq Power Management Software UPS Option Cards Hardware OptionsHardware Options Option Part Number Option Card Matrix CaseScalable Compaq Multi-Server UPS Card Multi-Server UPS Card Compaq Scalable UPS Card Scalable UPS Card Compaq SNMP-EN Adapter SNMP-EN Adapter Power Distribution Units PDUs Extended Runtime Modules ERMs Warranty Remote Emergency Power Off Repo Port$25,000 Computer Load Protection Guarantee Pre-Failure Battery Warranty Installation Important Safety Instructions About This Device Installation Considerations WeightPosition Outline of Installation Procedure Check Battery Recharge Label Unpacking the UPSPreparing the Rack Assembling the Compaq R6000 UPS Placing UPS in rack Placing chassis in rack Wiring the Compaq R6000 UPS 8Compaq R6000 Series UPS Operation and Reference Guide Connecting the Compaq R6000 UPS to AC Branch Circuit Risk of Fire Notice Electrical Safety RequirementsHigh Leakage Current Procedure Recommendation Removing terminal input block cover Install and connect the battery packs Input Wiring Sliding battery packs into chassis Connect cables 11. Connecting battery packs to the Compaq R6000 UPS Attaching Front Top Bezel 12. Attaching the top front bezel Installing Extended Runtime Modules ERMs Connecting Communications Ports Connecting Communication Ports to Other DevicesInstalling and Connecting Communication Options Connecting Loads Load Segments Description Load % Estimated Backup Time Configuring Load SegmentsLoad Effect on Backup Time Attaching the Load Segments Ordering Extra Power Cords Completing the Assembly R6000 UPS in the Rack 16. Placing the battery circuit breaker in the on position Pressing the on button Powering up the R6000 UPSTurning on the Main Circuit Breaker Shutting Down the System Installation is Now Complete Charging Batteries Operation Front Panel Controls Front Panel Indicators Front Panel LCD Front Panel LEDs Ref # Description Symbol Standby Mode Modes of Operation Battery Mode Audible Alarm Initiating a Self-test Silencing an Audible Alarm Silencing an audible alarm Configuration Changing Configuration Parameters Matching the Utility Voltage Voltage Ranges VACRange Configuring the Compaq R6000 UPS Using the LCD Display Menu LCD display, showing the three buttons that control it Initial Power-Up Display LCD Display Menu StructureTop Level Main Menu Sub-Menu Choices Status UPS Status + Active Alarm CountOn Battery UPS Status + Load Segment status Load Power Off Load Power OnOverload Output Volts MetersInput Volts Input Frequency Output Power Battery Volts Input AC Under Voltage Active AlarmsInput AC Over Voltage Input Over or Under Frequency Battery Totally Discharged Inverter FaultBattery Low Output Overload UPS on Battery Battery Test FailedSite Wiring Fault Battery Data Firmware Version Load Control Display Test System Setup Set Hardware HW Configuration Battery Setup Set Language Set Alarm Horn Set Password Serial Port Communications SetupSet Sync Range ±Hertz Baud Rate Data Bits Stop Bits Parity Set Site Fault Set Sleep ModeSet Voltage Battery Maintenance Precautions When to Replace Batteries Obtaining New Batteries How to Replace Batteries Removing the Battery PacksBefore Replacing Batteries Place the battery circuit breaker in the OFF position Disconnecting the battery cables Slide out the Compaq R6000 UPS battery packs Installing New Batteries Test/Reset Alarm button Disposing of Used Batteries Care and Storage of Batteries Extended Runtime Module ERM Batteries Troubleshooting Responding to Audible Alarms Audible Alarm GroupCauses Action Shutdown Imminent Causes Action Shutdown within Seconds Loads in Jeopardy Audible Alarm Causes Action Loads in Jeopardy Installation to check Causes Action 6Compaq R6000 UPS Series Operation and Reference Guide Responding to Audible Alarms Audible Alarm Group Battery breaker is in the on Compaq R6000 UPS Trouble Indicators Trouble Indicators LED Alarm Configurations LED Alarm Configurations Repairing the UPS Regulatory Compliance Notices Federal Communications Commission Notice Class a Equipment Class B Equipment Cables Canadian Notice Avis CanadienModifications Class a Equipment European Union Notice Japanese NoticeClass A/B Equipment Taiwanese Notice Battery Replacement Notice Batteries, battery packs, and accumulators should not be Electrostatic Discharge Grounding Methods Specifications Table C-1 Physical Characteristics Physical SpecificationsInput Specifications Table C-2 Input Specifications Receptacles UPS Model Output SpecificationsTable C-3 Output Specifications Output Receptacles IV. Additional Features Specification II. Output Voltage Utility Voltage VACSource Regulation Battery Specifications Battery SpecificationsBattery Runtime Table C-4 Environmental Specifications Table C-6 Environmental Specifications Index Compaq 6000 Series UPS Operation and Reference Guide Index Compaq 6000 Series UPS Operation and Reference Guide Index Compaq 6000 Series UPS Operation and Reference Guide PDU Powering down the UPS Power Management Software Compaq 6000 Series UPS Operation and Reference Guide Options tabulated Torque specifications