TROUBLESHOOTING

TROUBLESHOOTING

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

CAMERA

Cannot turn on the camera.

Batteries were not installed correctly.

Install batteries correctly using the direction

 

 

indicators indicators on the edge of the top

 

 

of the battery compartment.

 

 

 

 

Batteries are dead or weak.

Replace batteries.

 

 

 

 

Batter compartment door was not

Close the battery compartment properly.

 

closed correctly.

 

The camera/buttons do not

The camera needs to be reset.

Press the reset button on the back of the

work.

 

camera with a pointed object such as a

 

 

pen, then power the camera off then on.

 

 

 

The camera turns off during

The batteries are drained of power.

Replace the batteries with new ones.

usage.

 

 

The Auto time off setting is too short.

Your camera comes with an Auto Time

 

 

 

Off setting, so if the camera is inactive

 

 

for a certain amount of time, it powers off

 

 

to conserve battery power. Please refer

 

 

to the Time-Out section on page 30 to

 

 

set your time limit.

 

 

 

PICTURES/VIDEO CLIPS

 

 

Picture/Video clip has poor image quality.

Poor Lighting.

Increase the lighting in the surrounding

 

area when taking picture and video clips.

 

 

Lens is dirty.

Clean the lens with a soft cloth. See

 

the Camera Maintenance section.

 

 

Subject too close.

Stand at least 3.3 ft. (1m) for the Distant

 

Mode away from the subject. And at

 

Macro Mode stand 0.66ft (20cm) away

 

from the subject.

 

 

TAKING PICTURES

Flash picture taken is too light.

Subject is too close.

Move the subject further away from the

 

 

camera.

 

 

 

 

The flash is not needed.

Change the camera setting to Auto

 

 

Flash. See p.13.

 

Lighting condition is too bright.

Decrease exposure compensation. See

 

 

p.20.

Flash Picture taken is too dark.

The subject is too far away for the

Move the subject closer to the camera,

 

flash to be affective.

or move the camera closer to the

 

 

subject.

 

 

 

 

Flash is not on.

Turn the flash On.

 

 

 

 

The subject is in front of a bright light.

Change the subject's position.

 

 

 

 

Lighting condition is too dark.

Increase the exposure compensation.

 

 

See p.20.

Flash did not work.

There was sufficient flash for the

This is normal as your cameras

 

picture and the flash did not fire. This

electronic light sensor is programmed to

 

happens when the camera is set to

only fire the flash when needed.

 

Auto Flash.

 

 

Camera’s flash has been turned off.

Turn the flash to Auto flash.

 

Flash did not charge.

Verify that the Ready LED has stopped

 

 

blinking before taking a picture.

 

 

 

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Concord Camera 4060 AF manual Troubleshooting, Symptom Possible Cause Possible Solution