Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

To call an authorized number from a locked phone:

∙Do one of the following:

Tap New Call. From the Place an Authorized Call screen, tap the number you want to call, and tap Dial.

Place a call to an authorized number by using the handset, headset, or speakerphone.

The call is placed.

To answer a call on a locked phone:

1From the Incoming Call window, tap Answer.

2Enter your user password and tap Enter. The call connects.

Accessing Features with Your Login Credentials

Your system administrator assigns you login credentials, a domain, user name, and password, so your phone can access the Calendar feature or work with Microsoft Lync Server. If there is a problem with your login credentials, you cannot access your phone’s Calendar or use features associated with Microsoft Lync Server. When your phone has incorrect login credentials, the following happens:

∙An icon, , displays on the status bar. When you have a VVX 600, you can tap the icon to access the Login Credentials screen.

∙The message Login Credentials have failed/Please update them if information is incorrect displays for 10 seconds.

∙Your phone displays a Warning message. For information about phone Warnings, see Investigating Phone Warnings.

To access the features again, re-submit or enter your login credentials.

Note: Accessing the Calendar when the User Login Feature is Enabled

When you log in to a phone that has the User Login feature enabled, and when you want to access features that require your login credentials, you need to re-enter your login credentials.

To re-submit or enter your login credentials:

1Tap Settings from Home view, and tap Basic > Login Credentials.

2From the Login Credentials screen, tap Submit.

Your credentials are re-submitted and you have access to the features again.

Troubleshooting: What Happens if I Can’t Access Features?

When you still do not have access to the features, try entering your credentials and tapping Submit. When you still do not have access, or if you lock your account, see your system administrator.

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Polycom vvx 500 manual Accessing Features with Your Login Credentials, To call an authorized number from a locked phone
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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