Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

To subscribe to additional PTT channels:

1Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration > PTT Push to Talk.

2From the PTT Channel Configuration screen, tap Channel Subscriptions.

From the Channel Subscriptions screen, tap the channel you want to subscribe to, and tap Yes. By default, you’re subscribed to Channels 1, 24, and 25.

Enabling PTT Broadcasts to Play During Active Calls

The Accept While Busy setting determines what happens when you are in a call and receive a PTT broadcast. When you enable the Accept While Busy setting, a PTT broadcast interrupts telephone calls and you hear the audio of the telephone call and the broadcast. When you disable the Accept While Busy setting, the incoming broadcast is held in a Pending state; it does not disrupt the telephone call and you cannot hear the broadcast. To hear the PTT broadcast, tap the PTT broadcast and tap Accept. The active telephone call is automatically held. Or, hold or end the telephone call.

To enable or disable PTT broadcasts during an active call:

1Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration > PTT Push to Talk.

2From the PTT Channel Configuration screen, tap Accept While Busy, and enable or disable the setting. The default setting is Disabled. When enabled, your phone accepts and play broadcasts while you are in an active call. When disabled, your phone does not play broadcasts while you are in a call, but holds them in a Pending state instead.

Group Paging Mode

Your administrator can enable your phone to operate in a broadcast mode called Group Paging mode. In this mode, you can broadcast one-way announcements to a specified group of phones, called a Paging Group. In Group Paging mode, users must subscribe to Paging Groups to send and receive pages.

Sending and Receiving Pages

To send and receive pages, you need to subscribe to certain paging groups. By default, you are subscribed to Paging Groups 1, 24, and 25. This means that you can send and receive pages to Paging Groups 1, 24, and 25.

Sending Pages

When you send a group page, it is automatically sent to Paging Group 1. This is your default paging group.

You can change the default paging group to any group you want. To change the default paging group, see Changing the Default Paging Group. If you change your default paging group, you are automatically subscribed to the group you selected.

You cannot send a Page-mode page while you are in an active call.

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Polycom vvx 500 manual Group Paging Mode, Enabling PTT Broadcasts to Play During Active Calls, Sending and Receiving Pages
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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