Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

User Tip: Can I Automatically View All Video Calls in Full-Screen Mode?

You can set up your phone to automatically display all video calls in full-screen mode. For more information, see Viewing All Video Calls on the Full Screen.

Handling a Mixture of Video and Audio-Only Calls

When you have multiple calls, you can easily manage a video call from Calls view. From Calls view, you can quickly identify the video call by the video stream that displays next to the call details, as displayed next.

Figure 37: Video Calls in Calls View

If two or more calls are video calls, only the active call shows a video stream of the far side. All other video calls show a paused grayscale image of the far side, as displayed next. If you resume a held video call, the held call becomes active and displays an active video stream again.

Figure 38: Active and Held Video Calls in Calls View

Handling Conference Calls with Video

When you set up a conference, your phone displays video for only one conference participant, even if more than one participant can send video. The person whose video you see is the last person who joins the conference. If you use the Join soft key to set up the conference, you see the video of the person who was held just prior to joining the conference.

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Polycom vvx 500 manual Handling a Mixture of Video and Audio-Only Calls, Handling Conference Calls with Video
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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