Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Getting Started

Before you attach your VVX Camera, it is a good idea to perform a couple preliminary of steps to confirm your camera can work with your phone. You can also familiarize yourself with the camera’s various LED indicators and messages and learn what they mean.

First Steps

Before you start using your camera, make sure your phone has the correct software version to work with the camera. You can check your phone’s software version by tapping Settings from Home view, and then tapping Status > Platform > Application > Main. Make sure the software version listed next to ‘Version’ is 4.1.3.xxxx or later. You also need to check with your system administrator that your phone is enabled to handle video calls.

If your phone has the correct software version and is video-enabled, attach the VVX Camera to the USB port on the top of your phone.

Web Info: How to Attach the Camera and Adjust the Camera Lens and Shutter

For information on attaching the VVX Camera, see the VVX Camera Quick Start Guide, available from the VVX Camera Support page. The guide also shows you how to adjust the camera lens and shutter.

After you attach your camera, you might receive a message indicating that your camera firmware is updating and syncing with your phone. During this process, do not remove the camera. After your phone and camera sync, a camera ready message displays, and your camera is ready to use.

Understanding the Camera’s LEDs and Messages

Your camera has an indicator light on the front right that lets you know when it is ready to use, and when a video call is incoming, outgoing, active, held, or muted. Depending on the camera and call state, the indicator is amber, green, steady, or flashing.

Various messages also display on your phone to indicate the camera state. For example, a message displays to let you know that your camera is ready to use, or that your camera is updating and unavailable to use.

The following tables describe your VVX camera’s LEDs and messages.

Table 7: VVX Camera LEDs

LED State

Phone State

 

 

 

 

No LED

One of the following:

 

∙

Phone has no power

 

∙

Camera shutter is closed

 

 

Flashes red and green, and then turns off

Camera is booting up

 

 

 

Polycom, Inc.

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Polycom vvx 500 manual Getting Started, First Steps, Understanding the Camera’s LEDs and Messages, VVX Camera LEDs
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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