Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

LED State

Phone State

 

 

 

 

 

 

Flashes amber and green

Camera firmware is updating

 

 

Flashes green

Incoming video call

 

 

Green

Video call is connected

 

 

Amber

One of the following:

∙ Incoming call (no video or audio-only) ∙ Outgoing call

∙ Audio call is connected ∙ Video is muted

∙ Held call

∙ Camera shutter is open, but video is not enabled and camera is not selected

Table 8: VVX Camera Messages

Message

What to Do

 

 

 

 

VVX Camera attached. Firmware sync in progress, do not remove camera.

Your camera is upgrading. Do not remove your camera during this process. The upgrade is complete when you receive either a firmware sync complete or upgrade failed message. For more information on the firmware sync complete or upgrade failed message, locate the message in this table.

VVX Camera firmware sync complete. Camera ready.

Indicates that your camera is ready to use.

VVX Camera firmware sync complete. Contact administrator to enable video.

Indicates that your camera is ready to use. However, your phone is not enabled to send and receive video. See your system administrator.

VVX Camera firmware sync complete. Camera rebooting.

Indicates that the camera firmware sync is finished, and your camera is in the process of rebooting.

VVX Camera firmware sync complete. Video available when next idle.

Indicates that your camera is ready to use for your next video call.

VVX Camera attached, camera ready.

Indicates that your camera is ready to use.

VVX Camera attached. Contact administrator to enable video.

Indicates that your camera is ready to use. However, your phone isn’t enabled to send and receive video. See your system administrator.

VVX Camera attached. Video available when next idle. Indicates that your camera is ready to use for your next video call.

Polycom, Inc.

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Polycom vvx 500 manual VVX Camera Messages, Message What to Do
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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