Integrating with Microsoft Lync Server

Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Your system administrator can configure your phone to work with Microsoft Lync Server and communicate with others using Microsoft Lync. From your phone, you can monitor the status of your Microsoft Lync contacts. For more information on integrating with Microsoft Lync Server, refer to one of the following documents available by navigating to your phone from the Polycom Business Media Phones Web page:

∙For users: Using Polycom Phones in a Microsoft Lync 2010 Environment

∙For administrators: Deploying Polycom UC Software for Use with Microsoft Lync Server 2010

Recording Calls

When the call recording feature is available, and you connect a USB flash drive to the USB port on your phone, you can record active audio calls on your phone. Recordings are stored as .wav files on the USB flash drive. You can record up to four hours in one file.

Web Info: How Do I Attach a USB Flash Drive to My Phone?

To attach a USB flash drive, see the Quick Start Guide for your phone, available by navigating to your phone’s Support page from the Business Media Phones Support page.

When you attach a USB flash drive to your phone, a USB icon, , displays in the status bar, together with a message that tells you how much recording time is available on the USB flash drive. If you have a

VVX 600, you can tap to view your recordings and USB properties.

You cannot record when:

∙There are no connected calls on your phone.

∙You place a new call to transfer a call or set up a conference.

∙The phone prompts you to answer an incoming call.

When you place a call on hold, recording pauses. However, when another person places you on hold, recording continues. Recording stops when all active calls end, no matter who ends the calls.

When you press while recording, only other participants in the call are recorded.

Tones and indications, such as the dialing of digits or ringing from another person’s phone, that occur before a call connects are not recorded. Local tones and indications, such as DTMF tones when dialing, are not recorded. However, tones from another person’s phone are sometimes recorded.

You control recording by tapping Start, Pause, Resume, and Stop. All active calls that occur on your phone between the time you tap Start and Stop are recorded, alternating in the same .wav file.

For example, on June 22, 2012 at 11:22 a.m., you answer a call from person A. During your call with person A, you answer calls from person B and person C. Your conversations with persons A, B, and C are all recorded in the same .wav file as follows:

Polycom, Inc.

vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.

Polycom vvx 500 manual Integrating with Microsoft Lync Server, Recording Calls

Models: vvx 500