Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Note: How Do I Display Full-Screen Video Without the Black Bars?

If you select PIP, as well as update the way full-screen video displays (by choosing Full or Crop mode), the full-screen video displays on the entire screen without the black sidebars. To choose Full or Crop mode, see Changing How Non-PIP Video Displays.

3Tap Save.

Setting the Call Rate for Video Calls

You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next video call.

Note: Why Can’t I Choose Certain Call Rates?

Your system administrator can set a maximum call rate for video calls. If your system administrator sets a call rate limit, you won’t be able to select a call rate above this limit.

To set the maximum bandwidth to use for video calls:

1Tap Settings from Home view, and tap Basic > Call Rate.

2From the Call Rate screen, tap the maximum call rate you want to use for video calls. You can choose a call rate between 128 kbps and 768 kbps. The default setting is 512 kbps.

Placing Audio-Only Calls

When your administrator has enabled video on your phone, all calls you place are video calls. This means that:

∙The person you call sees you on their phone.

∙When the person you call sends video, you see the person on your phone.

Your administrator can enable your phone to send audio calls only. This means that no video information is included in the call at all. Your phone screen does not display any video windows, and you do not have the option to send video. If the person you call sends video, you do not see them.

Your system administrator can also set up your phone so that you can choose the call mode - video or audio-only - for the calls you place. If this option is set up on your phone, you can choose the call mode on a call-by-call basis, as well as choose a mode to apply to all the calls you place.

To choose audio-only or video mode for all your calls:

1From Home view, tap Settings, and tap Basic > Video > Video Call Settings.

2From the Video Call Settings screen, tap Default Call Mode, and tap Audio only or Video. The mode you choose applies to your next call and all subsequent calls.

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Polycom vvx 500 manual Placing Audio-Only Calls, Setting the Call Rate for Video Calls
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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