Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Figure 47: Call Window with No Video

Note: Why Do I See a Different ‘No-Video’ Icon?

Depending on the phone or system that has stopped sending video, you may see a different icon than the one shown above.

To start or stop your video during a call:

Do one of the following:

From Active Call or Calls view, tap Video, and then tap Stop Video to prevent the far side from seeing you, or tap Start Video so the far side can see you.

Open or close the camera shutter. For information on closing the shutter, see the VVX Camera Quick Start Guide, available from the VVX Camera Support page.

Note: Other Ways to Stop the Far Side From Seeing You

You can stop the transmission of your video for all calls and not just the call you’re in. For more information, see Stopping the Transmission of Your Video for All Calls.

Caution: Does Stopping Video Create an Audio-Only Call?

Stopping video or closing the camera shutter does not create an audio-only call. Even if you stop video, video information is still transmitted to the far side as a still picture, and the call is still a video call. To dial an audio-only call, see Placing Audio-Only Calls.

Viewing Full Screen Video

During a video call, the far side displays in the call window, as displayed next. This is the default view for all video calls.

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Polycom vvx 500 manual Viewing Full Screen Video, To start or stop your video during a call

vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.