Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Note: Rejecting Calls and Shared Lines

You cannot reject calls on shared lines. You can only silence them. For more information, see Working with Shared Lines.

To send incoming calls from a contact to your voicemail system:

1.Tap Directories from Home view, and tap Contact Directory.

2.From your directory, tap the contact whose calls you want to reject.

3.From the contact’s information screen, tap .

4.From the Edit Contact screen, tap Auto Reject, tap Enabled, and then tap Save.

Diverting Calls from a Contact to Another Person

The Divert option enables you to transfer all incoming calls from a particular contact to another person.

To divert incoming calls from a contact to another person:

1.Tap Directories from Home view, and tap Contact Directory.

2.From your directory, tap the contact whose calls you want to send to another person.

3.From the contact’s information screen, tap .

4.From the Edit Contact screen, do the following:

Tap Divert Contact, and enter the number of the person you want the call to go to.

Tap Auto Divert, and tap Enabled.

Tap Save.

Using Do Not Disturb

Enabling Do Not Disturb (DND) stops your phone from ringing and sends all incoming calls directly to voicemail. All calls you receive while DND is enabled are logged to your Recent Calls list.

When you enable Do Not Disturb, the following happens:

∙The Do Not Disturb icon, , displays in the status bar, as displayed next. For VVX 500 phones, the icon scrolls under the time display. For VVX 600 phones, the icon displays at the far right of the status bar, next to other icons that you can tap.

∙When your phone is idle, the Do Not Disturb icon, , displays next to your phone line in Lines view, as displayed next. If you have new messages or forwarding enabled, the messages or forwarding icon displays instead.

Polycom, Inc.

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Polycom vvx 500 Diverting Calls from a Contact to Another Person, Using Do Not Disturb,  Tap Auto Divert, and tap Enabled
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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