Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Web Info: Detailed Information About Setting Up, Enabling, and Using PDC

For more information about setting up and enabling the Polycom Desktop Connector, including how to use it to navigate and enter information on your phone, see Extend Your PC to Your Phone with the Polycom Desktop Connector (Feature Profile 52855).

Starting and Stopping Polycom Desktop Connector

Before you can start using your mouse and keyboard with your phone, you need to start the PDC application from your computer.

You can close the application at any time to prevent your mouse pointer from moving to the phone. If you stop the application, you can restart it again at any time.

To start Polycom Desktop Connector:

1From the Start Menu, select Programs > Polycom > Polycom Desktop Connector.

After a few seconds, the Polycom Desktop Connector icon, displayed next, displays in the Windows system tray, and the message Allow remote control of device <MAC address of phone> displays on the computer. This message only displays the first time the application is started.

1Click OK.

When your phone is configured correctly, the Polycom Desktop Connector turns red, as displayed next. When the red icon displays, the application is enabled and connected to your phone, and you can use your mouse and keyboard with your phone. If the icon does not change, contact your system administrator.

Polycom, Inc.

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Polycom vvx 500 manual Starting and Stopping Polycom Desktop Connector

vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.