Tips and Troubleshooting

SYMPTOM

POSSIBLE

POSSIBLE

 

CAUSE

SOLUTION

 

 

 

TAKING IMAGES

 

 

Flash image taken

Subject is too close.

Move the camera further

is too light.

 

from the subject.

Flash image taken

Subject is too far away.

Move camera closer to

is too dark.

 

the subject.

Flash did not work

Flash is not on.

Turn flash on.

 

There was sufficient

This is normal as your

 

light for the shot and

Cameras electronic light

 

the flash was not

sensor is programmed to

 

needed.

only fire the flash when

 

 

needed.

 

Camera’s flash has been

Turn on Automatic Flash.

 

turned off.

 

 

Flash did not charge.

Verify that the LED has

 

 

stopped blinking before

 

 

taking the image.

 

Battery is empty.

Replace the battery.

Image taken has

Subject or camera

Hold camera steady until

poor quality.

moved as image was

image is taken.

 

taken.

 

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Concord Camera Eye-Q Go LCD Camera manual Tips and Troubleshooting, Symptom Possible Cause Solution Taking Images