Tips and Troubleshooting

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

TAKING IMAGES/VIDEO CLIPS

Daylight

The subject is in front

Change the position of

image/video clip

of bright light.

the subject.

taken is too dark.

 

 

Cannot take an

Memory is full.

Delete all images and

image/video clip.

 

continue shooting.

 

 

 

 

 

Download images to

 

 

your PC and delete

 

 

images from the

 

 

 

 

 

Insert an MMC/SD card

 

 

with available memory

 

 

space.

 

 

 

 

Camera is not set to

Set the unit to

 

image/video clip taking

image/video clip taking

 

mode.

mode.

 

 

 

 

Power is off.

Turn power on.

 

Camera is in "Auto

Turn power on.

 

Power Off" mode.

 

Image is blurred

Viewfinder is dirty.

Clean the viewfinder

when looking

 

with a soft cloth or

through the

 

cotton swab. See the

viewfinder.

 

Camera maintenance

 

 

section.

Part of the

Something was

Keep hands, fingers, etc.

image/video clip is

blocking the lens when

away from the lens.

missing

taking the image.

 

 

 

 

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Image 47
Concord Camera Eye-Q Go LCD Camera manual Symptom, Taking IMAGES/VIDEO Clips