dCS 974 User Manual

Manual for Software Version 1.0x

dCS Ltd

May 2001

 

 

Warranty

Initial Warranty

dCS Ltd. warrant this product against defects in materials and workmanship for a period of 90 days from receipt by the end user. Warranty repairs must only be carried out by dCS or an authorised dCS Distributor.

Extended Warranty

The period of the Warranty cover may be extended to 1 year from receipt by the end user at no extra cost, by registering your purchase with dCS. Your reseller should have arranged this on your behalf by filling in an Owner Registration form at the time of sale and returning it to dCS. If you do not receive an Extended Warranty Certificate for this unit within 30 days of purchase, please note the serial number on the underside of the unit and contact dCS.

Registration ensures you will receive information on important hardware and software upgrades as they become available.

If you sell the unit within the first year, the balance of the Extended Warranty may be transferred to the new owner by completing the Owner Registration Transfer form, page 131, and returning it, with the Extended Warranty Certificate, to dCS.

Warranty Exclusions

The Warranty on this dCS 974 shall be void if:

•the product is misused in any way.

•any unauthorised modifications or repairs are carried out.

•the product is not used in accordance with the Operating Conditions stated on page 92 of this manual.

•the product is serviced or repaired except by an authorised dCS Distributor.

•the product is operated in a system without a mains earth (or ground) connection.

•the unit is returned inadequately packed .

Obtaining Service

If you experience problems with your dCS 974, you should check the Troubleshooting section on page 120. You may be able to resolve the situation yourself (for example, by changing a menu setting).

If this does not resolve the problem, contact your local authorised dCS Distributor for advice, quoting the model, the serial number from the underside of the unit, the software version number (see the Info Submenu, page 56) and giving a detailed description of the fault. Please do not return any unit to dCS without obtaining a Service Return number as this will delay the repair. You may also incur costs if the unit is found to have no fault. When returning a unit, the original packing should be used to avoid transit damage. Replacement packaging sets may be purchased from dCS.

During the Warranty period, there will normally be no charge for repair or replacement.

Manual part no: DOC1241121A1

Page 118

Document No: OS-MA-A0124-112.1A1

Contact dCS on + 44 1799 531 999

email to: more@dcsltd.co.uk

(inside the UK replace + 44 with 0)

web site: www.dcsltd.co.uk