Dell 4100 manual Internet Connection Problems, Mail Problems, Resolving Other Technical Problems

Internet Connection Problems

If you have a problem with your Dellnet account

RE V I E W “SE T T I N G UP DE L L N E T (U.S. ON L Y )”— See page 12.

RE V I E W “MO D E M PR O B L E M S ”— See page 26.

TU R N O F F C A L L W A I T I N G (C A T C H -P H O N E )— See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties:

1 Click the Start button, point to Settings, and then click Control Panel.

2 Double-click the Modems icon.

3 In the Modems Properties window, click the Dialing Properties button.

4 Ensure that To disable call waiting, dial: is checked and then select the proper code according to the information in your telephone directory.

5 Click the Apply button and then click the OK button.

6 Close the Modems Properties window.

7 Close the Control Panel.

E-Mail Problems

RE V I E W "SE N D I N G A N D RE C E I V I N G E-M A I L "— See page 13.

EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet.

Resolving Other Technical Problems

GO T O T H E DE L L S U P P O R T W E B S I T E — Go to http://support.dell.com for

help with general usage, installation, and troubleshooting questions.

Solving Problems

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