China Xiamen, Czech Republic Prague, Denmark Horsholm | Dell 4100

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

China (Xiamen)	Technical Support	toll free: 800 858 2437
Country Code: 86	Customer Experience	toll free: 800 858 2060
City Code: 592	Home and Small Business	toll free: 800 858 2222
	Preferred Accounts Division	toll free: 800 858 2062
	Large Corporate Accounts	toll free: 800 858 2999

Czech Republic (Prague)	Technical Support	02 22 83 27 27
International Access Code: 00	Customer Care	02 22 83 27 11
Country Code: 420	Fax	02 22 83 27 14
City Code: 2	TechFax	02 22 83 27 28
	Switchboard	02 22 83 27 11
	Website: http://support.euro.dell.com
	E-mail: czech_dell@dell.com

Denmark (Horsholm)	Technical Support	45170182
International Access Code: 00	Relational Customer Care	45170184
Country Code: 45	Home/Small Business Customer Care	32875505
	Switchboard	45170100
	Fax Technical Support (Upplands Vasby, Sweden)	46 0 859005594
	Fax Switchboard	45170117
	Website: http://support.euro.dell.com
	E-mail: den_support@dell.com
	E-mail Support for Servers:
	Nordic_server_support@dell.com

Finland (Helsinki)	Technical Support	09 253 313 60
International Access Code: 990	Technical Support Fax	09 253 313 81
Country Code: 358	Relational Customer Care	09 253 313 38
City Code: 9	Home/Small Business Customer Care	09 693 791 94
	Fax	09 253 313 99
	Switchboard	09 253 313 00
	Website: http://support.euro.dell.com
	E-mail: fin_support@dell.com

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Appendix

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Dell 4100 manual China Xiamen, Czech Republic Prague, Denmark Horsholm, Finland Helsinki

Contents

Solutions Guide Hints, Notices, and Cautions Abbreviations and Acronyms Contents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit Safety Instructions When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Hint Dellnet is not Setting Up Dellnet U.S. Only Accessing the InternetAccessing Your E-Mail Viewing Your Account Information Connecting a Printer Resetting E-Mail Address SettingsSending and Receiving E-Mail Parallel Printer Installing the Printer Driver USB Printer Turning Off the Computer Windows Solving Problems Finding Solutions See Accessing Help Files Power Problems Start-Up Error Messages To access Windows Help Video and Monitor Problems If the screen is blank If the screen is difficult to read Sunlight glare, which can cause poor picture quality Sound and Speaker Problems Printer Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive ProblemsIf you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you have a hard drive problem If you cannot play a DVD movieIf the CD-RW drive stops writing Network Problems Windows Error Messages General Program Problems Program crashesProgram stops responding Solid blue screen appears Internet Connection Problems Mail ProblemsResolving Other Technical Problems If you have a problem with your Dellnet account Reinstalling Drivers Reinstalling Windows At the Welcome Dell System Owner screen, click Next Double-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer Power System Board Adding Cards Card Fully seated Removing Cards Adding Memory Securing clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Adding Other Drives Inch Devices Tabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Specifications Expansion Bus Memory NIC Power Standard Settings Viewing Settings System Setup Screens Clearing Forgotten Passwords Replacing the Battery Battery Battery socket Battery Contacting Dell Contact Numbers and AddressesAustralia Sydney Austria Vienna Belgium Brussels BrazilBrunei Canada North York, Ontario China Xiamen Czech Republic PragueDenmark Horsholm Finland Helsinki Home and Small Business CorporateGermany Langen Hong Kong Ireland CherrywoodItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea Seoul Latin America LuxembourgMacau Malaysia Penang Mexico Netherlands AmsterdamNew Zealand Norway Lysaker Poland WarsawPortugal Singapore Singapore South Africa Johannesburg 09/091Southeast Asian and Pacific Countries Sweden Upplands Vasby Switzerland GenevaTaiwan Thailand Bracknell Returning Items for Warranty Repair or Credit A. Austin, Texas Regulatory Information Appendix FCC Notices U.S. Only Class a Battery Disposal Class B NOM Information Mexico Only Warranty and Return Policy Information Información para NOM únicamente para México D ex 102 Index